About NFF

Networking for Future, Inc. (NFF) is a Washington, DC based company offering a performance-focused approach to delivering transformational IT business solutions. We take pride in keeping users productive and engaged by providing business and IT teams with the solutions they need to improve their performance in a dynamic, connected world.

NFF is the only Cisco Gold Partner headquartered in the District of Columbia with Advanced Specializations in all major IT disciplines. In addition to Cisco, NFF holds key strategic partnerships with VMware, NetApp, Microsoft, Riverbed, Splunk and many System Integrators. NFF is an ISO 9001:2015 certified company and has been ranked in Inc. Magazine's 500/5000 Fastest Growing Companies list since 2007.

We offer expert solutions relevant to: Network Infrastructures, Data Center & Cloud, Network & Endpoint Security, Application Assurance, Collaboration & Mobility and Staff Augmentation. 

About this Position / Responsibilities

The Endpoint Engineer/Administrator will be intimately familiar with next generation Endpoint management/protection platforms including but not limited to Microsoft Intune, Ivanti provisioning and patching management, Jamf macOS device management and CrowdStrike security. The engineer must have mastery level skill with Endpoint Device and patch Management. Hands on experience with implementing and managing the following technologies like Device Provisioning, Windows Autopilot, Creation and Configuration of device policies, Software Packaging & distribution, Windows OS and software patching, reporting in Intune using Graph explorer and API. To be successful in this position, the candidate will be responsible for managing the endpoint devices within our organization, ensuring that they are secure, up-to-date, and functioning at peak performance. As an Endpoint Engineer, the candidate also be responsible for providing support to end-users, troubleshooting issues, and identifying areas for improvement. Must display excellent teamwork skills, technical, written, and oral communication skills, and ability to learn and adapt in a fast-paced environment. The candidate must have in depth knowledge of the afore-mentioned point products and can formulate Security policy and manage Security configuration.

Specific Tasks

• Day-to-day administration of our MDM environment, including Configuration of Intune and Autopilot.
• Maintain the development, test and production environments
• Manage various device policies and desktop applications in Microsoft Intune and JamF within the organization.
• Deploy software updates, Windows OS patches, and updates to endpoints using automated tools.
• Develop and maintain endpoint operating system infrastructure and perform day to day tune up and maintenance as required policies and procedures.
• Manage various components of Azure AD, Intune, Ivanti and Jamf
• Troubleshoot endpoint issues and provide support to end-users.
• Create and update endpoint agent polices as per requirements.
• Provide assistance and validation of implementation timelines and delivery management.
• Communicate clearly to executive management/end users and manage the reporting process.
• Coordinate and drive Endpoint solutions and direction to achieve measurable increases in OS deployment, end-user knowledge, and operations.
• Application Packaging / scripting for deployment of apps on Windows and macOS.
• Provide up to date information on SW updates and alerts.
• Support team in the design and implementation of highly available, scalable, and secure modern mobility solution using industry best practices on Microsoft Intune and AzureAD other 3rdparty technologies.
• Create and maintain technical documentation as well as assist with training and related materials as needed

Qualifications

Specific knowledge, skills, and abilities required by the incumbent to successfully fulfill the Major Duties and perform the Tasks required for this position include:

• 3 years Performing successful Windows OS updates
• 6 years total progressive IT experience
• 5 years of Endpoint Management and Security
• 3 years Troubleshooting complex experience in endpoint engineering with PowerShell, VBScript and batch scripting. Strong focus on Windows and macOS devices.
• 5 Experience with device management platforms such as Microsoft Intune, Ivanti and/or Jamf.
• 2 years Strong understanding of network technologies, such as DNS, DHCP, TCP/IP, VPN, and other related technologies.
• 2 years cloud-based platforms such as Azure AD and Intune, integration with endpoint management solutions.
• Analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Minimum Qualifications:

• Endpoint Engineer subject-matter expert (SME).
• Experience in managing Azure AD, Intune, Ivanti (Jamf would be a plus)
• BS computer science/IT/SW or related field.
• Data security and networking experience required.
• BS Degree in IT, Cybersecurity, or Engineering, or equivalent experience

Demonstrated experience in Device Management Required 6 Years

Demonstrated experience with Microsoft Intune Required 3 Years

Demonstrated experience using Device Provisioning Required 2 Years

Demonstrated experience with PowerShell and Shell scripting Required 3 Years

Demonstrated experience with Endpoint Security management solutions Required 3 Years

Software Packaging & Distribution Required 4 Years

Device policies, settings, and registry Required 4 Years

Operating system (OS deployment, patches, and upgrades) Required 4 Years

Windows Autopilot Provisioning Required 2 Years

Background check and credit check will be required.

NFF Disclosures

NFF offers a competitive salary, comprehensive benefits and flexible paid time off options, for eligible employees:

• Medical, Dental and Vision, Health Savings Account, Flexible Spending Account
• STD, LTD, Supplemental Life insurance and AD&D
• Comprehensive 401k plan
• Paid Time Off
• 10 paid holidays

NFF is an Equal Opportunity Employer.