Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support.

Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers with product information, order status, and issue resolution
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with internal teams to address customer concerns and provide solutions
- Identify opportunities to upsell or cross-sell products and services
- Ensure customer satisfaction by exceeding their expectations

Experience:
- Previous experience in a customer service role preferred
- Strong communication skills, both written and verbal
- Excellent problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer systems and software applications
- Ability to work well in a team environment

Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career growth and advancement within the company
- Health insurance benefits available after probationary period

If you are passionate about delivering exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Types: Full-time, Contract, Temp-to-hire

Pay: $14.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Gulfport, MS 39503: Relocate before starting work (Required)

Work Location: In person