2 Service desk technician Jobs in Hill, UT
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NexOne, Inc. is Hiring a Service desk technician Near Hill, UT
The Computer Service Desk Support Technician will provide assistance to users and organizations using computer software or equipment.
Specific support will include the following :
Assist users who are having computer problems
Diagnose problems and guide users through problem resolution
Provide remote-support using software tools
Train users to utilize new computer hardware or software, including printing, installation, word processing, and email
Respond to phone, web, and email requests for assistance using remote tools and automated trouble ticketing system
Ensure a detailed resolution is documented in the automated trouble ticketing system
This position is located at Hill Air Force Base, UT.
Minimum Requirements
Position is contingent on a passing a background check and drug screening
Position is contingent on obtaining a Secret Security Clearance under the Department of Defense Desired Skills & Certification(s)
Ability to properly diagnose computer software / hardware problems
Ability to work with users to properly assist and train on computer related issues
Ability to work tickets in Remedy Prior Customer Service Experience
Job Posted by ApplicantPro
Last updated : 2024-05-13
Job Summary
Full Time
Business Services
$46k-57k (estimate)
02/26/2024
05/15/2024
nex-one.com
CLEARFIELD, UT
100 - 200
2000
Private
STAN NAKAMURA
$10M - $50M
Business Services
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The job skills required for Service desk technician include Customer Service, Installation, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk technician positions, which can be used as a reference in future career path planning. As a Service desk technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk technician. You can explore the career advancement for a Service desk technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
Some service desks have specialized functions
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Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.
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Step 3: View the best colleges and universities for Service Desk Technician.
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