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About the Role
New York Pilates is looking for a Customer Support Sales Manager. This role will ensure all customer and student responses will be handled in a timely manner and up to NYP standards. Reporting to the Founders of NYP, the Customer Support Sales Manager will manage a small team of part-time CX reps, come up with new and effective ideas to make processes more smooth, communicate with students before and after class, and manage and optimize students accounts and sales. This is a remote work-from-home, full-time position, and must be available to work nights and weekends, and holidays.
This position will report to our Founders as well as coordinate with other members of the NYP executive Team.
Responsibilities
Sales
Brand and Operations
Leadership
Qualifications
If you are a proactive leader with a passion for sales, customer service, and operational excellence, we invite you to join our team as a Customer Support Sales Manager. Be part of a dynamic environment where your leadership and expertise will contribute to the success of our organization.
Perks and Benefits
We are building an A team with talented individuals. And we are here to help you along the way! Here are some of the great perks you get working with us!
Competitive Compensation 💸
Things we take into account when calculating the compensation are global averages per skillset, your local cost of living, your skills, and your experience. This role will be at a base salary of $66,000 to $80,000.
Paid Time Off 🏖
Our teams work hard, and we never want burnout to happen! So we are here to create a balanced environment. Just make sure you provide enough notification to your team members, so we can balance the workload of your fellow teammates, while you are away!
As a member of the NYP HQ Team, you will receive 2 weeks of approved paid vacation (80 hours) and 1 week of paid personal days (40 hours) annually. In addition, we acknowledge 5 paid holidays.
Tuition Assistance 📚
We love to keep knowledge at top of our minds, and want our employees to be empowered to learn! So we offer a quarterly stipend that can be used towards Continuing Education
Medical and 401k 🏥
NYP will payout what would be an equivalent of up to 50% contribution directly into the paychecks of employees who are eligible and choose to enroll in medical, dental, and vision benefits with NYP. As well as an option to
Free Membership⚡
Our workouts are amazing and we want you to be a part of the community at NYP. Which means taking classes! As an NYP team member, you will Unlimited complimentary NYP classes/month & 8 NYP guest passes/month (get to work out with friends!
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Full Time
$113k-155k (estimate)
04/30/2024
05/14/2024
new-york-pilates.com
New York, NY
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