36 Customer Service Professional 85581 Jobs in Schaumburg, IL
New York Life is Hiring a Customer Service Professional 85581 Near Schaumburg, IL
**Customer Service Professional 85581**
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**Location:** Schaumburg, IL, US
When you join New York Life, youre joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various resources and programs, you can grow your career while developing personally and professionally.
**Customer Service Professional Receptionist**
**Primary Responsibilities**
* Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
* Answering incoming calls and greeting customers and potential agent candidates
**Qualifications**
* Associates, or Bachelors degree preferred, or equivalent years of related experience
* The ideal candidate should have 2 or more years of customer service and administrative experience
* Verbal and written communication skills to interact clearly with customers, vendors, and other employees
* Organizational skills to keep accurate records and find important information quickly
* Patience and listening skills to respond appropriately and interact positively with customers
* Strong computer skills with proficiency in the Microsoft Office Suite
* Demonstrated ability to multitask effectively
* Assistance with ad hoc administrative functions to support the General Office
**Training & Development**
Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful.
**Shift Information**
This is a full-time position Monday through Friday; working a 7.5-hour shift 8:00 AM 4:30 PM during the work week.
**Salary**
Competitive full-time base salary, overtime eligibility plus target bonus
**Benefits**
Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program
**Career Opportunities**
New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.
**Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.**
Recognized as one of *Fortunes* Worlds Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by our . We invite you to bring your talents to New York Life, so we can continue to help families and businesses Be Good At Life. To learn more, please visit , our and the page of .J
Job Requisition ID: 85581
**Job Segment:** Underwriter, Social Media, Claims, QC, Customer Service, Insurance, Marketing, Quality
Job Summary
Full Time
$42k-53k (estimate)
05/01/2024
05/20/2024
cbizlife.com
SAN DIEGO, CA
<25
1974
TIMOTHY MOYNIHAN
$10M - $50M
Insurance
Related Companies
About New York Life
Own a small business but don't know where to start on building your business through marketing? Branding, Content, Website, Digital Marketing, CRM tracking, Marketing Campaigns, Tradeshows, Incentive Programs, Social Media, LinkedIn followers, Video and Blog. Let me help you navigate and build your business and sales as well as client retention!
The following is the career advancement route for Customer Service Professional 85581 positions, which can be used as a reference in future career path planning. As a Customer Service Professional 85581, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Professional 85581. You can explore the career advancement for a Customer Service Professional 85581 below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Professional, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Professional for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Professional job description and responsibilities
They help customers compare products and services and advise clients about which options meet their needs.
02/12/2022: Asheville, NC
They might also discuss how to use available services or demonstrate the right way to operate a product.
02/14/2022: Canton, OH
Customer service representatives may also offer additional sales and products, or sell products or services directly.
04/02/2022: Florence, AL
They may also handle product returns, cancel services, start services or process refunds.
04/05/2022: Battle Creek, MI
Deliver prepared sales talks, reading from scripts that describe products or services to persuade potential customers to purchase a product or service or to donate.
05/02/2022: Frankfort, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Professional jobs
Take note that collecting and analyzing customer feedback can also be a part of their customer service job tasks.
03/18/2022: Springfield, OH
When attending to customers problems, customer service professionals needs to know that using positive language takes the stress away from the situation.
03/22/2022: Elkhart, IN
They must have a clear escalation pathway and candidates must be proactive and offer a clear solutions.
04/29/2022: Winston Salem, NC
Learn when and how to present recommendations and provide solutions that connect to customer needs and wants and ask for direct feedback from customers and colleagues.
03/28/2022: Topeka, KS
Responding to questions with positive language can greatly affect how the customer hears the response.
04/27/2022: Reno, NV
Step 3: View the best colleges and universities for Customer Service Professional.
