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Do you like to stay busy? Are you organized? Are you a good listener? Can you manage shifting priorities?
All this and more are part of what we do on our Pulse Service Team. Join the Pulse Technology Illinois team working as a liaison between the customer and Pulse Technology.
In this role you will:
· Ensure customers receive prompt and effective service by answering incoming customer calls and emails related to equipment questions and service issues
· Ask customer questions to determine the issue(s) and the impact it’s having on their business to correctly assign a priority
· Set customer expectations by clearly communicating timeline and updating customers as needed based on availability
For your hard work, you will enjoy:
· Business hours: Monday through Friday
· Working in a growth industry focused on office technology
· Working in a culture that values grit, synergy, integrity, accountability, innovation, and personal enrichment
· Full medical, dental, and vision insurance
· A 401K plan with employer match
· Sponsored employee events including local sporting events, monthly cookouts, and opportunities to join your coworkers in helping local causes and making a difference in the community
· Plus, an opportunity to earn a spot on the annual President’s Club trip!
To be successful in this role, you will need:
· A high school diploma or equivalent
· Exceptional time management skills
· Excellent listening and communication skills
· To be detail-oriented and organized
· To be comfortable with a computer
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk, use hands to finger; handle or feel; and reach with hands and arms.
Other duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Pulse Technology is an equal opportunity employer:
Pulse Technology provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state, or local laws.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Wholesale
$35k-44k (estimate)
11/16/2023
07/09/2024
pulsetechnology.com
PORTER, IN
50 - 100
1955
Private
MARY LEONARD FOX
$50M - $200M
Wholesale
The job skills required for Customer Service Representative include Customer Service, Communication Skills, Planning, Listening, Time Management, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.