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The Inside Sales/Customer Service Representative is responsible for helping customers with supplies orders, contacting stale accounts, finding out what customers want and need, setting up appointments as necessary, attending events as requested. Communicating well with departmental team to reach set sales goals is essential.
SUPERVISOR SKILL:
This position has no supervisory responsibilities.
JOB OBJECTIVES:
· Provide timely and accurate information to incoming customer order status and product knowledge requests.
· Call prospective customers and establish customer needs and create a customer-supplier relationship.
· Call stale customers with a past relationship to earn business back.
· Process customer orders/changes/returns according to established department policies and procedures.
· Set up appointments for outside sales team.
· Provide timely feedback to the company regarding customer concerns, delivery issues, or service failures.
· Maintains a professional image when speaking to internal and external customers.
· Hours may vary due to meetings, networking, training, etc.
PERSONAL:
· Manage time effectively through keeping priorities in order.
· Maintain general organizational skills through personal planning.
· Display high ethics, character, and commitment to the business.
· Display initiative in handling problems and making the business grow.
· Maintain a stable, positive daily personal disposition.
· On a monthly basis, proactively drive towards personal self-improvement.
· Accept responsibility for group behaviors and results.
· Recognize that change is a competitive edge and find the positive side to all change.
· Always follow the company policy procedures.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
QULIFICATIONS:
· High School Diploma or GED required.
· Two to Three years sales experience preferred.
· Computer skills required; Microsoft office and Excel preferred.
· Customer Service experience preferred.
PULSE TECHNOLOGY IS AN EQUAL OPPORTUNITY EMPLOYER:
Pulse Technology provides equal employment opportunity to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state, or local laws.
COMPENSATION: $14.50-19.50 per hour, plus commission
Job Type: Full-time
Pay: $14.50 - $19.50 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Supplemental pay types:
Weekly day range:
Work setting:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
Full Time
Wholesale
$38k-50k (estimate)
11/24/2023
05/06/2024
pulsetechnology.com
PORTER, IN
50 - 100
1955
Private
MARY LEONARD FOX
$50M - $200M
Wholesale
The job skills required for Inside Sales/Customer Service Representative include Inside Sales, Customer Service, Outside Sales, Microsoft Office, Planning, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be an Inside Sales/Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inside Sales/Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Inside Sales/Customer Service Representative positions, which can be used as a reference in future career path planning. As an Inside Sales/Customer Service Representative, it can be promoted into senior positions as an E-commerce Sales Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inside Sales/Customer Service Representative. You can explore the career advancement for an Inside Sales/Customer Service Representative below and select your interested title to get hiring information.