Business Description

New Life Dental Implant Center is a Full Mouth Rehabilitation clinic using state-of-the-art technology and techniques in modern digital dentistry to deliver life-changing treatment in one location from start to finish. Our practice requires a team-approach and each member serves a major role in providing the highest quality care to our patients. We offer “needs based” treatment and uphold the highest level of ethics when prescribing treatment plans.

Our practice is based on a proven system using digital dentistry and superb customer service. If you like structure in the workplace where goals and objectives are clearly defined, and want to provide passionate life-changing treatments to patients, then this is the perfect role for you. Our office does not accept insurance, which means our team has more time to properly complete responsibilities without the hassle of spending hours on the phone verifying insurance claims or billing procedures. The right individual must have excellent communication skills, developing strong relationships with patients. This is a fast-paced and high-growth career opportunity for the right person and a long-term position is offered.

Position Description:

Ideal candidates are compassionate, financially driven, and will guide patients to treatment acceptance. The financial coordinator is expected to understand the metrics of the practice and to quickly adapt to the needs of the practice. Candidates will navigate patient finances and determine a plan to successfully complete treatment. Financial compensation will directly reflect in the success and work ethic of the candidate. Organization and follow up is critical to ensuring that patients will visit the practice to complete treatment. Candidates must produce results while coordinating with other departments to ensure exceptional patient experiences. We are offering a competitive benefits package and opportunity for growth.

Responsibilities

Communications & Follow-up

• Use Google Sheets
• Use lead lists to convince leads to visit the practice for a consultation.
• Use prospect list to call and follow-up with patients who have had consultations.
• Send email campaigns
• Contact prospects and discuss ways to help them move forward with treatment.
• Collaboration with other departments to increase patient flow

Managing Leads - Maintain proper organization to ensure leads are not missed.

• Assist the appointment setter in making lead calls when necessary to fill the schedule. This is a priority for our success.

New Patient Consultations - Walk new patients through the New Life workflow

• Provide case presentations with the doctor
• Answer questions pertaining to the process
• Offer recommendations to help make treatment affordable
• Continue to follow up with patients regarding treatment

Financial coordination (Managing finances)

• Track practice collections and their sources.
• Consent Forms - Financial Agreement to be filled out by every patent who is moving forward with treatment and has paid.
• Manage monthly installments for in-house financing

Qualifications

• Minimum 1 Year of Sales and/or Customer Service Experience
• Negotiation Skills
• Presentation Skills
• Data Driven Decision Making
• Confidence
• Attention to Detail
• High School or GED Equivalent

Preferred Qualifications

• Spanish
• Dental Implant and Surgery Knowledge

Regular Location

Phoenix Area (assigned a specfic location)

Training Expectations

Immersive training program with the Chief Financial Officer. Training period conducted onsite and potentially at another location in California.

Schedule

Full-Time

Compensation

$70K Commission/Bonus (potential for $200K )

Benefits

• Medical
• Dental
• Vision
• 401K
• Paid Time Off

Job Type: Full-time

Pay: $70,000.00 - $270,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work setting:

• In-person
• Office

Language:

• Spanish (Required)

Work Location: In person