The Benefits Specialist position will assist with the day-to-day operations of group benefits programs (group health, dental, vision, short-term and long-term disability, worker's compensation, life insurance, travel and accident plan, flexible spending plan, retirement plans, etc.). This position will provide excellent customer service and be an advocate for employees and their dependents. This role will also help the Rewards team monitor and improve existing programs.

Where you can make an impact:

• Regularly respond to employee benefit questions via email, slack and zendesk
• Front line support of day-to-day benefits administration for our medical, dental, vision, life, disability, FSA, HSA, COBRA and leave of absence programs
• Support in running annual open enrollment in the U.S.
• Support in running Wellness Week
• Support to Business Partners for daily benefit questions or concerns
• Managing content on our U.S., Canada and UK intranets
• Support Annual compliance testing
• Conduct monthly billing reconciliation and carrier/vendor system audits
• Support international benefits and policies
• Partner with Payroll to ensure accuracy of benefit deductions
• Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information
• Assists with new-hire orientations
• Performs quality checks of benefits-related data
• Assists employees regarding benefits claim issues and plan changes
• Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities
• Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts

You are:

• A strong and empathetic communicator
• Able to work with a diversity of teams and vendors
• Professional and discrete with sensitive and confidential employee matters

Your experience:

We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you're excited about the opportunity and willing to learn, we'd love to hear from you.

• Experience with global benefits preferred
• Experience with Workday
• Deeper knowledge of Google Suite; Excel / Google Sheets skills (e.g., if/then statements, VLOOKUP's, pivot tables, formulas)
• Minimum of 2 years of benefits specific experience
• Solid understanding of benefit plans and best practices
• Solid knowledge of compliance requirements, including FMLA, ACA, ADA, and federal and state laws regarding benefits (e.g., COBRA, HIPAA, etc.)
• Excellent written and verbal communication skills.
• Exceptional attention to detail and time management skills
• Proficiency with Excel / Google Sheets

Pay Transparency

• The hourly rate for this role is $60
• This is a W2 contract role

If you are based in California, we encourage you to read this important information for California residents linked here.

NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

#LI-JK1

#LI-4

#LI-Remote