571 Service Operations Manager Jobs in Houston, TX
Nenni and Associates is Hiring a Service Operations Manager Near Houston, TX
- Manage Technician schedule according to customer needs and tech availability
- Facilitate communication with field technicians to meet the needs of the customer
- Provide technical assistance to field service technicians
- Analyze service reports submitted by technicians
- Create work orders for jobs to be completed
- Create and distribute bids for repairs
- Provide support to all team members including Service Management
- Order and stage parts for future work/projects
- Communicate professionally with various vendors
- Responsible for customer file system
- Organize and oversee trade show presentations
- Attend training sessions to further educate staff
- Oversee warranty process
- Work with other departments within the organization
- Communicate with residential and commercial customers
- Answer calls on the service department line
- Respond to customers and vendors through the service department email address
- Troubleshoot and diagnose equipment with customers over the phone
- Assist with the AR process for Service
- Assist with the hiring process for service technicians
- Maintain a safe work environment. Adhere to all Company and federal and state safety regulations. Operate vehicle in a safe and courteous manner. Maintains service vehicle according to Company policy. Adheres to all company policies and procedures.
- Provide an effective, professional, and visible external image of company in accordance with company programs and policy which includes:
- Professional personal communications
- Bachelor's Degree (preferred)
- Excellent mechanical/electrical/electronic aptitude is beneficial
- Understanding of water chemistry and how to adjust the balance
- Related technician repair skills
Job Summary
Full Time
$108k-136k (estimate)
04/17/2024
06/15/2024
nenniandassoc.com
Sycamore, IL
50 - 100
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The job skills required for Service Operations Manager include Futures, Presentation, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Operations Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Operations Manager positions, which can be used as a reference in future career path planning. As a Service Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Operations Manager. You can explore the career advancement for a Service Operations Manager below and select your interested title to get hiring information.
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