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Manager, Field Operations
Ezee Fiber Houston, TX
$114k-145k (estimate)
Full Time 1 Month Ago
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Ezee Fiber is Hiring a Manager, Field Operations Near Houston, TX

Manager, Field Operations
As a Field Operations Manager you will demonstrate your leadership by providing direction to fulfillment technicians and contractors. As an Ezee Fiber leader, you will maintain system integrity and oversee installation and service orders while building face to face relationships with Field Technicians, Field Supervisors, and Ezee Fiber customers. You will coach for success and oversee hiring, training, developing, and performance management while promoting an environment of trust and respect.
About Ezee Fiber
Founded in 2021, Ezee Fiber is a rapidly growing Houston-based fiber telecommunications company that provides affordable and reliable multi-gig internet service to residential, business and government customers through its 100 percent fiber-optic network. Ezee Fiber is built upon a foundation of exceptional customer service, lightning-fast internet speeds, and straightforward, transparent pricing. The company operates a carrier-grade network throughout Texas, where its customers are supported by local teams that live and work in the communities they serve.
Responsibilities
  • Lead the day-to-day installation, service and quality assurance operations.
  • Develop and maintain departmental protocols and procedures.
  • Manage the relationship and performance of external Business Partners.
  • Engage and partner with internal teams in delivering an outstanding customer experience.
  • Meet and exceed departmental and company’s KPIs.
  • Develop and lead a growing team to achieve operational targets.
  • Build relationships with internal and external customers.
  • All other duties as assigned.
Experience/Qualifications
  • Bachelor’s degree in electronics or related field, equivalent work experience, industry certifications.
  • Technical supervisory experience or equivalent (5 years) in Telecommunications or Fiber industry.
  • Proven process and performance management.
  • Proven Leadership, time management, organization, critical thinking, professionalism.
  • Analytical, project management, SME in tools, guidelines/policy, and products.
Pay & Benefits
  • Competitive compensation package.
  • Health, Dental and Vision insurance.
  • 401k match.
  • Paid time off and other generous benefit programs.

Job Summary

JOB TYPE

Full Time

SALARY

$114k-145k (estimate)

POST DATE

04/12/2024

EXPIRATION DATE

06/11/2024

WEBSITE

ezeefiber.com

HEADQUARTERS

Houston, Texas

CEO

Ceejay Reyes

Show more

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The following is the career advancement route for Manager, Field Operations positions, which can be used as a reference in future career path planning. As a Manager, Field Operations, it can be promoted into senior positions as a Field Service Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Field Operations. You can explore the career advancement for a Manager, Field Operations below and select your interested title to get hiring information.

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