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Do you thrive on the challenge of dealing with various software platforms and in solving complex issues? Naviant is looking for a Technical Support Specialist with a technical background, high initiative, and a commitment to delivering quality customer service. Your role will involve resolving customer software issues and collaborating with fellow specialists to ensure customer success. If you have the ability to install, configure, and support software along with effective interpersonal skills, this is the role for you. Apply now to be part of our growing team!
Naviant is a remote software service company delivering digital transformation solutions that streamline and automate routine processes. We foster a high-performance culture that not only enhances personal growth but also propels professional development. With ongoing support, mentorship opportunities, and a variety of ways to grow your role, we empower individuals to thrive. Joining the Naviant Team means engaging in collaborative projects with high company visibility and establishing connections across all levels and departments. We are committed to investing in your success, providing the ideal platform for you to elevate your career. Come be a part of our dynamic team at Naviant!
What it takes to be a Technical Support Specialist:
What your day will look like as a Technical Support Specialist:
Naviant Culture:
Our employees enjoy a work culture that promotes open communication, sharing knowledge, taking initiative and responsibility, understanding our customers, providing innovative solutions, and valuing a work life balance.
Traditional Benefits:
Health, Dental, and Vision Insurance; Disability and Life Coverage; Flexible Spending Plans; Paid Time Off (PTO); 401(k) with Match Program
Other Benefits:
Remote Work Environment, Home Office Allowance, Parent Program, Charitable Giving Program, Volunteer Time Off (VTO), Wellness Initiatives
Must be authorized to work in the U.S. Sponsorship not provided.
Naviant is an Equal Opportunity, Affirmative Action, and E-Verify Employer seeking a diverse and talented workforce.
Please use the links below for important information when applying for work with Naviant:
E-Verify Notice | Right to Work Notice English or Spanish
Full Time
IT Outsourcing & Consulting
$70k-92k (estimate)
02/09/2024
04/23/2024
naviant-inc.com
VERONA, WI
25 - 50
1986
Private
DAN NORDLOH
<$5M
IT Outsourcing & Consulting
Naviant provides business process and document management services to public and private organizations.
The job skills required for Technical Support Specialist (OnBase/ABBYY) include Technical Support, Troubleshooting, Networking, Analysis, Operating System, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist (OnBase/ABBYY). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist (OnBase/ABBYY). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist (OnBase/ABBYY) positions, which can be used as a reference in future career path planning. As a Technical Support Specialist (OnBase/ABBYY), it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist (OnBase/ABBYY). You can explore the career advancement for a Technical Support Specialist (OnBase/ABBYY) below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support Specialist job description and responsibilities
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
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Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.
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A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.
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Technical support specialists provide computer support for organizations or businesses.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
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To become tech support, at minimum, an associate degree or certification with on-the-job training.
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Be an Oracle Certified Associate.
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Step 3: View the best colleges and universities for Technical Support Specialist.