26 Client Service Representative Jobs in Carmel, IN
Nationalrr is Hiring a Client Service Representative Near Carmel, IN
**Client Service Representative**
National Record Retrieval is a locally owned legal services company that is growing quickly and seeking talent. We specialize in medical record retrieval representing a nationwide client base. Coordination between medical providers, copy services, law firms, and the client is the key to delivering a quality service. Candidates who appreciate a fast-paced environment, possess quick decision making and problem-solving skills, have impeccable customer service skills, and acute attention to detail should apply!
The Client Service Representative will be assigned specific clients, and will be the main contact for the law firms to provide day-to-day support on their accounts with National Record Retrieval.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
* Manage incoming client calls and high volume actionable emails
* Help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board.
* Resolve a variety of client issues i.e. NRR portal issues, discrepancies with records received, updates on pending orders
* Develop and maintain a thorough knowledge of NRR portal, NRR services, and NRR internal processes
**SKILLS**
* Customer Service Manages difficult customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
* Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in a group problem solving situation; Uses reason when dealing with client issues.
* Oral Communication Speaks clearly and professionally in positive or negative situations; Responds well to questions; Participates in meetings.
* Written Communication Writes clearly and informatively; Able to read and interpret written information.
* Teamwork Exhibits objectivity and openness to others views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed.
* Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
* Attendance/Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent.
* Dependability Follows instructions and responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
**EDUCATION/EXPERIENCE REQUIRED:**
* Client Service experience preferred.
* College Education preferred.
* The ability to interact with people across all levels of the business.
* Attention to detail.
* Ability to multitask.
* Demonstrated ability to work in fast?paced environment.
* **Sufficient patience to do repetitive work correctly.**
* Ability to fill out forms exactly.
* Effectively prioritize workload and meet deadlines.
* Ability to follow directions exactly.
* Sophisticated organizational skills, including physical resources (such as files, manuals, etc.) and non?physical resources (such as calendars, appointments, events, client contact records, images, etc.).
* A self?starter who can work well independently.
* **3 References required.**
**Apply** for this Position **Client Service Representative** Carmel, IN
Job Summary
Full Time
$52k-67k (estimate)
05/03/2024
05/16/2024
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
