33 Patient Service Representative Jobs in Carmel, IN
Franciscan Orthopedic Surgery Center is Hiring a Patient Service Representative Near Carmel, IN
PATIENT SERVICE REPRESENTATIVE
FRANCISCAN ORTHOPEDIC SURGERY CENTER
JOB DESCRIPTION
The Patient Service Representative is responsible for providing exceptional communication among patients, physicians, and the healthcare team. This position plays an important role in enhancing the service given at Franciscan Orthopedic Surgery Center by welcoming, helping orient, escorting patients and answering/directing questions to the appropriate team member in accordance with FOSC guidelines.
Key Responsibilities:
- Communication: Excellent verbal communication skills. Facilitates communication to ensure a prompt triage throughout the center. Understands and educates patients on facilitation of care. Communicates with the center’s team to keep patients, family, and visitors updated on status of surgery. Fields patient/visitor concerns.
- Patient Reception: Greet patients, family, and visitors upon arrival while providing a warm and welcoming environment.
- Communication Liaison: Serve as the primary point of contact for patients, family, visitors, health care providers. Addresses inquiries, concerns, and request promptly and professionally.
- Patient comfort: Ensure patients, family members, and visitors are comfortable while waiting, provide support and reassurance.
- Compliance: Adhere to all HIPAA and FOSC regulations and privacy standards to safeguard patient confidentiality and protect sensitive information.
- Teamwork: Assists with various other duties, including assisting patients with wheelchairs or other restrictions as needed, cleaning and maintaining a professional appearance of various center areas, distributing office supply orders to the team.
- Ability to work independently with self-direction.
- Must demonstrate meticulous attention to detail and strong organizational skills, particularly in managing the patient and surgery schedules.
WHAT IT TAKES TO SUCCEED
- One year of healthcare experience.
- Knowledge of procedures and protocols necessary to provide patient safety.
- Understanding of common medical terminology, anatomy and physiology.
- Flexibility in staffing and adaptability to changes in patient care practice.
- High attention to detail with strong organizational and analytical skills.
- Ability to display empathy while multi-tasking in a fast-paced environment.
- Ability to demonstrate tact and understanding when dealing with others and responds in a positive manner to constructive criticism.
- Strong written and verbal communication skills.
Qualifications
- Preferred High School Diploma/GED
- 1 year Prior experience in a healthcare related field Preferred
- Basic Life Support Program (BLS) - American Heart Association
Job Type: Full-time
Benefits:
- 401(k) matching
- Disability insurance
- Flexible spending account
- Health savings account
- Life insurance
- Paid sick time
- Retirement plan
Schedule:
- Monday to Friday
Ability to Relocate:
- Carmel, IN 46032: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$38k-52k (estimate)
04/04/2024
07/31/2024
The job skills required for Patient Service Representative include Health Care, Patient Care, Confidentiality, HIPAA, Flexibility, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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