46 Customer Service Representative Jobs in Youngstown, OH
National Seating & Mobility is Hiring a Customer Service Representative Near Youngstown, OH
Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay
The role as a Customer Service Representative is vital at National Seating and Mobility. Our shared mission to providing the best care for our clients’ needs begins with you. In this role you will be the acting liaison between our clients, care givers, and referral sources. We look to you to exemplify our HEARTS values through communication with branch leaderships, Rehabilitation Technology Suppliers (RTS), Technicians, and other office support personnel.
What is it like to work at NSM?
National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to providing the best care for our clients’ unique needs.
Whether the mobility needs are simple, complex, or somewhere in-between, National Seating and Mobility (NSM) is focused on providing our clients with 360-degree Complex Mobility Solutions. The solution may be customizing a power wheelchair, helping ensure independence and safety in the home or servicing equipment to keep our clients moving. At NSM, our goal is to help our clients move through life.
NSM is located in over 200 cities and Canada. We are consistently growing our business and poised for expansion and development, which can offer meaningful experiences to learn and grow with us.
Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service.
Position Highlights:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
- Order management, coordinating with branch staff, clients, clinicians, and care givers.
- Assists in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
- Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.
Qualifications for this position:
- High School Diploma or G.E.D.
- Communication Proficiency
- Computer Proficiency
- Organizational Skills
- Customer/Client Focus
Benefits:
- Paid Time Off
- Company paid holidays
- Health, Dental, Vision, & Life Insurance
- 401k Company Match
- Tuition reimbursement and Education Assistance
We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives! If you’d like to learn more about us and the impact we make on lives, please visit us at
Job Summary
Full Time
Retail
$36k-46k (estimate)
04/17/2024
07/01/2024
nsm-seating.com
READING, PA
500 - 1,000
1992
TIM MADDOX
$200M - $500M
Retail
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About National Seating & Mobility
Were all about mobility. Our made-just-for-you mobility devices keep you moving through all of lifes challenges. And, as a preferred provider, were moving our industry ahead with state-of-the-art technology and uniquely engineered wheelchair components. We build the right chairs for people with severe physical challenges. Many are children with birth defects, such as Cerebral Palsy, Muscular Dystrophy and Spina Bifida. We also serve teens, adults and seniors challenged with severe trauma, disease and skeletal disorders. To get it right, we must continually adhere to a spider web of ever-changi...ng state and federal laws, as well as insurance regulations. This requires a dedicated team of master ATPs, expert compliance /funding specialists and a national management team dedicated to whats best for our clients. Thanks to our talented hardworking team of people, were able to accomplish our missionone wheelchair at a time.
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The job skills required for Customer Service Representative include Customer Service, Life Insurance, Leadership, Data Entry, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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