44 Customer service coordinator Jobs in Youngstown, OH
Boardman Subaru is Hiring a Customer service coordinator Near Youngstown, OH
Here at Boardman Subaru, we pride ourselves on the fun culture we've created and the career progression opportunities we give to our hardworking employees.
We're always seeking qualified, enthusiastic individuals to join our team!
We are looking to add another member to our team! This position requires some late nights, some weekends, and overwhelming willingness to be helpful to customers.
There will be difficult situations and challenges when dealing with customers looking to service their vehicle.
The candidate must always remain composed, never try to win arguments, and empathize with the issues people are experiencing.
We are looking to create the most excellent customer experience we are capable of providing.
What We Offer
- Health insurance
- 401(k) plan
- Opportunities for advancement
- Vacation time
- Outstanding culture
- Community involvement
Responsibilities
Answer all inbound calls to the service department
Schedule service appointments and speak with customers daily
Actively listen to customers, answering their questions, and directing them appropriately as they request
Respond quickly to customer phone calls, internet leads through online scheduling, and live chat inquiries
Advise maintenance recommendations
Confirm scheduled and missed appointments
Follow up with customers after they have been in for service
Perform outbound phone calls to prospective service customers
Help and assist customers to ensure a smooth and positive experience
Qualifications
Strong computer skills
Strong customer service background
Outgoing personality and eagerness to help serve our customer base
Excellent verbal and written communication skills
Punctual, reliable and eager to improve
Honesty
Integrity
Patience
Clean driving record and valid driver’s license
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Last updated : 2024-03-30
Job Summary
Full Time
Wholesale
$33k-41k (estimate)
10/23/2023
07/01/2024
boardmansubaru.com
Youngstown, OH
25 - 50
Wholesale
Related Companies
The job skills required for Customer service coordinator include Customer Service, Scheduling, Written Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service coordinator positions, which can be used as a reference in future career path planning. As a Customer service coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service coordinator. You can explore the career advancement for a Customer service coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
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The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
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Deliver excellent customer service and lead by example.
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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
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CS coordinator may also provide the clients with product and service knowledge.
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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
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Step 3: View the best colleges and universities for Customer Service Coordinator.
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