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POSITION TITLE: Call Center Specialist, Technical Support
LOCATION: Baltimore, MD
TRAVEL: Limited
POSITION SUMMARY
The NAACP seeks a Call Center Specialist, Technical Support to optimize operational efficiency by offering outstanding service, support, and resolution to constituents and members. The Call Center Specialist, Technical Support will be responsible for communicating with NAACP’s Officers, volunteers, constituents, and members; recording sensitive and confidential data into the Association’s integrated database and Customer Relationship Management (“CRM”) system; assisting with membership-related activities; and, resolving inquiries.
RESPONSIBILITIES/DUTIES
QUALIFICATIONS
Education/Professional Experience
Full Time
$43k-52k (estimate)
05/23/2023
05/12/2024
naacpcolliercounty.com
Naples, FL
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