Business Development Representative

Objectives of this Role

• Managing both existing referral relationships and developing new business opportunities
• Supporting the VP Business Development with new marketing initiatives
• Researching organizations and individuals to find new business opportunities
• Builds strong communication between admissions team and business development
• Utilizes the companies CRM and processes for tracking and documenting referrals and referents, documents all activities in the CRM
• Meets quarterly KPI goals under business development team
• Represent My Time at industry events and community outreach events
• Support VP Business Development with referral out placement of clients
• Cultivate referrals and drive new business
• Demonstrate comprehensive knowledge of My Time Recovery, affiliated programs, and the owner and promote positively
• Assist and support Admissions team and rotates with the on-call admissions line
• Operates tasks with urgency and is passionate to help people struggling with substance abuse and mental health.
• Manages an organized day to day calendar to ensure accountability
• Dresses professionally for all community and industry related activities and events

Day to Day Responsibilities

• Demonstrate comprehensive knowledge of My Time Recovery Programming and Clinical Practice and Corporate Business Development policies and guidelines.
• Maintain a schedule of primary sources including business, industry referents, hospitals, EAPs, physicians/licensed practitioners, and allied health professionals. Document every contact in the appropriate Customer Management Relationship system.
• Maintain business development referral/admission records and statistics, including the preparation of business development reports and materials.
• Target and create new strategies for increasing business in a highly competitive market.
• Develop and maintain key business development accounts and respond to all business development opportunities urgently.
• Further the goals and positive, professional image of the facility by acting as a major link between the facility, referral sources and the general public.
• Take direction, guidance, training and support from the VP Business Development and Admissions
• Generate face to face meetings and admissions activity per goal as indicated by VP.
• Maintain collaborative working relationship with Admissions Department.
• Provides effective account management of assigned accounts.
• Actively seeks to identify new potential referral sources.
• Routinely participates in relevant community organized meetings, events, conferences and programs.
• Participates in the development and execution of marketing special events as assigned by the Director of VP
• Perform other duties as assigned by the VP. including admission line phone rotation
• Hosts lunch and learns, in-services, and tours to promote My Time and its affiliated programs.

Requirements

• Must have 1 year of experience in treatment/addiction Business development.
• Knowledge of substance use disorder treatment and current treatment
• Excellent communication skills and organization skills
• Outstanding interpersonal and networking skills
• Ability to foster relationships with sustainable referral sources
• Must have existing book of business that will transfer to new role

Knowledge of the KIPU CRM is preferable