Do you have a computer and a cell phone? Would you like a part-time job working from home? Are you ready to join a team that provides excellent service and value to our customers and our team members?

At Mr. Handyman we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country.

We’re looking for a friendly and outgoing person to work nights and weekends from home.

Why You’ll Want to Join Our Team

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

• Competitive pay
• Work from home

Your Responsibilities as an Office Professional

• Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Making Recommendations and Managing Expectations with Customers - You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers - Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

How We’ll Measure Performance

Here are some of the ways that we’ll measure your performance in the role.

• Quality of Work - Our value comes from meeting and exceeding our customers expectations at every touch point
• Customer Satisfaction - You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.
• Efficiency - Doing the job well and doing the job in a timely manner are critical to success in this role.

What We Want From You

• A "Can do" attitude.
• Commitment to excellence
• Reliability

To Succeed in this Role

• Be highly organized and detail oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Be a self-starter

Job Requirements

These are the minimum requirements to be considered for this position.

• Live in South PG County (Brandywine, Ft. Washington, Clinton) or North Charles County (Waldorf)
• Be able to accept limited mail at your address.
• Have 2 years of experience in an office setting
• Solving problems must come easily to you
• Complete a background check
• Professional communication and phone skills

Benefits & Pay

The pay range for this position is $15 to $17 and is dependent on your experience.

Still with us? Great!

Remember, we’re looking to hire only the best. If that’s you, APPLY TODAY!

Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer.

Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.

This job description is meant to describe the general nature and level of work being performed.

Last updated : 2024-05-17