Role & Responsibilities:

· Responsible for regional Logistics Product P&L and managing the regional goals, including budgets, expense control, and operational efficiency and excellence.

· Work with and support Stations to achieve station commercial growth as well as operation excellence.

· Work with internal team and external team members to provide sales support, resource allocations, and cost analysis to support new business and achieve high levels of profitable growth.

· Provide expertise to internal team members to help maintain or improve performance of warehouses.

· Track monthly operational performance to help each warehouse achieve KPIs, ensure SOPs are followed, manage customer complaints, special case handling, and work to achieve operational excellence to delight our customers.

· Review existing Contract Logistics business and identify productivity and/or financial improvements.

· Review, support, and establish SOPs for Contract Logistics customer or internal processes.

· Establish KPIs, Dashboards, and/or other tools to measure and track Contract Logistics Productivity.

· Other duties as assigned by management.

Qualifications:

· Bachelor’s degree in logistics, supply chain management, or a related field.

· Minimum 10 years of experience with the logistics/freight forwarding industry.

· Excellent organization, analytical, written and oral communication skills.

· Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment.

· Ability to think creatively and strategically to solve complex problems.

· Must be a confident self-starter who can develop effective business relationships, both internally and externally.

· Must be self-motivated, customer-service oriented and eager to ensure the success of the team.

· Ability to function independently, with minimal supervision.

· Advanced Microsoft Office proficiency.