You haven't searched anything yet.
Love meeting new people and want a job where you can truly make a difference?
How would you like to be our new Customer Service Representative?
Training Classes Begin April 2024!!
Your Role
As a Customer Service Representative (CSR):
Other Highlights of the Job
All About YOU
Morris-Jenkins won Top Workplace USA 2021 and 2023!
Morris-Jenkins won an award as a Top Workplace in the USA in 2021 and 2023!! The people at Morris-Jenkins are so happy here, they also voted us for the Charlotte Observer’s “Top Workplace” award in 2016, 2018, 2019, 2020, and 2022! We have HUGE company breakfasts, fiestas, contests, and more!
When customers feel like they’re drowning in HVAC and plumbing problems, they need someone to be their lifesaver.
Ready to dive in?
Submit your application online today!
A little bit about US
Morris-Jenkins won Top Workplace USA 2021 and 2023!
The Super-Fun HR Stuff
Minimum Qualifications:
Preferred Qualifications:
Essential Job Functions per the ADA
Mental & Physical Demands and Work Environment: The characteristics described here are representative of those that must be met by a person to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions per the Americans with Disabilities Act (ADA). This job description is subject to change and does not restrict management’s right to assign or reassign duties and responsibilities to this job at any time.
Physical Demands: Must be able to remain in a stationary position, over 90% of time for the duration of the entire shift. Be able to constantly operate a computer, phone, and other office equipment.
Mental Demands: Must be able to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, have the ability to communicate with customers, de-escalate calls, educate customers on products/services, and the ability to complete tasks quickly while simultaneously speaking with customers.
Work environment: While performing the duties of this job the noise level is usually moderate. Must maintain confidentiality with customer information.
Morris-Jenkins is located in Charlotte, North Carolina. We proudly serve the following cities: Ballantyne, Belmont, Charlotte, Clover, Concord, Cornelius, Davidson, Denver, Fort Mill, Gastonia, Huntersville, Indian Trail, Kannapolis, Lake Norman, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville, Rock Hill, and Waxhaw. Charlotte is located in Mecklenburg County, but Morris-Jenkins also services Gaston county, Cabarrus county, Rowan county, Union county, Iredell county, and York county (South Carolina).
Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company Human Resources office.
Ready to dive in?
Submit your application online today!
Full Time
Specialty Trade in Construction
$34k-42k (estimate)
03/10/2024
04/15/2024
morrisjenkins.com
CHARLOTTE, NC
25 - 50
1958
Private
DEWEY JENKINS
$5M - $10M
Specialty Trade in Construction
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.