Our company culture rewards self-starters and those who are committed to doing what is best for our customers.

Moore Resources Insurance is seeking a Customer Service Representative for our team in Tampa Bay, Florida

The Customer Service Representative provides stellar customer service to our customers through their daily tasks. The ideal candidate loves talking to people and proactively solving issues. communities we serve.

What You'll Do

• Answer phones, chats, and emails to solve customer service issues, questions, or concerns.
• Take Payments
• Auto Changes
• Mortgagee Changes
• Process and issue endorsements and invoices when applicable.
• Process cancellations and invoices when applicable.
• Flood Affirmations
• Non Premium- Bearing Endorsements

What You'll Need

• High School diploma or equivalent.
• Aptitude to learn multiple computer systems.
• Aptitude to learn a large volume of insurance underwriting concepts.
• Proficiency with Microsoft Office Package (Excel, Word, Outlook).
• Ability to work independently or in a team environment to achieve common goals.
• Ability to demonstrate, understand, and apply department values: communication, accuracy, reliability, and excellence.
• Excellent communication skills, both written and verbal.
• PREFERRED:
• Associate degree or higher.
• 1 year of experience in customer service or related field
• General knowledge of standard insurance concepts, underwriting practices, and procedures preferred.
• 4-40 Insurance License

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What We Offer

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid Time Off (PTO)
• Generous benefits package: health, dental, vision, 401(k), etc.

Job Type: Full-time

Pay: $18.57 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Commute:

• Saint Petersburg, FL 33713 (Required)

Ability to Relocate:

• Saint Petersburg, FL 33713: Relocate before starting work (Required)

Work Location: In person