At Harmony Holdings Group in St. Petersburg, FL, we are seeking a Real Estate Customer Service Representative to join our team. Our company prides itself on creating a harmonious environment where employees feel valued and supported. As part of our team, you will play a crucial role in providing exceptional customer service to our clients in the real estate industry. Your dedication will not go unnoticed, as we offer a competitive salary of $40,000 plus lucrative bonus opportunities. Join us in our mission to foster positive relationships with our clients and be part of a dynamic team that values integrity and professionalism.

• Must be available Mon-Fri 8:00-5:00 pm in the office
• Should live within 30 minutes of our office at 710 1st Ave SW, Largo, FL 33770

What We Provide

• Complete training for the position
• Opportunity to learn about Real Estate and Lead-Management
• Opportunity to advance within the company
• Professional, Fun, and Family-like office environment
• Rewarding career helping home-sellers while making a good income

$40,000 yearly bonuses

• Daily Cold Calls: Daily outreach using a provided phone list to gather information and assess information regarding selling homes in probate.
• Answer Incoming Calls: Handle incoming calls from prospective clients. 
• Use Scripts: Utilize prepared scripts to provide information about the services and options we provide. 
• Understand Client Needs: Ask relevant questions to qualify and understand the client's needs. 
• Record Information: Accurately record client details in our CRM.
• Encourage Clients: Persuade customers to set up a call/meeting with our acquisition specialists. 
• Handle Complaints: Address complaints or doubts to safeguard the company’s reputation. 
• Meet Call to Conversion Quotas: Go the extra mile to meet goals that result in future sales. 
• Administrative Support: General admin support for other office duties as needed.

• Experience: Proven experience as a cold caller in a similar sales/customer service role. 
• Sales Quotas: Demonstrated success in meeting sales quotas, preferably over the phone. 
• Computer Skills: Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems. 
• Communication: Excellent communication and listening skills with the ability to express empathy and care. 
• Attributes: Patience and Persistence, Empathy, Results-oriented mindset, Exceptional Listening skills, and the ability to handle and recover from customer rejection. 

At Harmony Holdings Group, we are a growing, locally owned and operated Real Estate business that helps homeowners who want an easy sale of a home in any condition or situation without the need to prepare the home to sell. We have a solution to handle absolutely any situation while still getting a fair price.

We have been in business for over 10 years and have an established brand that generates a steady stream of business.

While there are a lot of so-called cash home buyers out there very few actually take pride in doing what they promise.

We pride ourselves on providing a transparent and easy transaction for sellers and providing a safe and updated place for a new family to call home. Learn more about us @ www.realoffernow.com