Customer Service Representative

If you have experience in customer service, retail sales, food service, or similar and are now looking for a more professional position with better pay, better hours, and more advancement potential, we’d love to hear from you!

We’re looking for people that can start within 2 weeks’ and are passionate about delivering a good customer experience!

Job Summary:

As a Customer Service Representative, you will be the face of our company, providing exceptional service to our valued customers. Your primary responsibility will be to assist customers in person, addressing inquiries, resolving issues, and ensuring a positive experience. You will play a vital role in maintaining customer satisfaction and loyalty.

Responsibilities:

• Greet and Assist Customers: Welcome customers as they approach the event space, provide friendly and courteous assistance, and offer guidance on products/services.
• Respond to Inquiries: Listen actively to customer inquiries, provide accurate information about products, services, pricing, and promotions.
• Resolve Customer Issues: Address customer concerns and complaints in a professional and timely manner, finding suitable solutions to ensure customer satisfaction.
• Process Transactions: This is all completed digitally and includes the collection of new customer date, including sensitive information so discretion is needed at all times.
• Maintain Clean and Organized Environment: Ensure the cleanliness and tidiness of the customer service area, including displays, merchandise, and customer waiting areas.
• Promote Products and Services: Actively promote new products, services, or promotions to customers, suggesting additional items based on their needs and preferences.
• Educate Customers: Provide information to customers about product features, benefits, and usage to enhance their understanding and satisfaction.
• Collaborate with Team Members: Work closely with other team members to ensure seamless operations and provide support during peak periods or special events.
• Adhere to Policies and Procedures: Follow company policies, procedures, and guidelines at all times to ensure compliance and uphold the company's standards of service excellence.

This opportunity offers training and on-site support while learning the ropes. You’ll then be expected to initiate conversations, answer questions, and provide support while also aiming to acquire new customers!

You should consider joining our team if the following applies to you:

• You want to enhance your skill set and meet some great, like-minded people
• You’re looking to utilize your existing skills in a new position with more potential
• You want the opportunity to advance based on results, not seniority or office politics
• You want the opportunity to travel throughout the US & beyond
• You’re looking to grow personally and professionally

We also motivate, encourage, and inspire our team members through rewards and incentives such as:

• Public praise, recognition, and awards
• Monetary bonuses / Gift certificates
• Tickets to sporting events or concerts
• Fine dining or drink experiences
• Local activities and adventures
• Travel rewards, memberships, or subscriptions

Our client looks forward to meeting with local applicants ASAP. Please send us an online application with your resume. Please note: All applicants must be able to commute to Denver for this on-site role! Shortlisted candidates will be contacted within 2-4 business days.

Hiring Immediately.

Job Type: Full-time

Salary: From $800.00 per week

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Can you provide your best contact email address?

Work Location: In person