Job Description MiTek is a platform innovator and enabler that exists to transform the building industry with better building solutions. In 1955, MiTek transformed residential construction with the invention of the Gang-Nail plate and a digital platform that provided an affordable and scalable way to manufacture wood trusses. Today, MiTek delivers software, services, engineered products, and automated solutions that enable the building industry to improve efficiencies by optimizing the balance between off-site and on-site. With nearly 5,600 team members worldwide, MiTek collaborates across the building industry to enable and accelerate transformational breakthroughs in design and construction to transform the way the industry designs, makes, and builds. As a Berkshire Hathaway (NYSE: BRK-A, NYSE: BRK-B) company since 2001, MiTek has a record of continuous growth and innovation. Learn more at www.mii.com. Summary A Customer Experience Administrative Assistant will be responsible for providing general office support with a variety of clerical activities and related tasks. The ideal person for this position will be a problem solver with exceptional communication skills and attention to detail. They must be able to multitask, manage a busy schedule and provide administrative support both internally and externally. Job Responsibilities & Requirements What you will do: Provide administrative support and customer service to ensure efficient operation of the CX function. Streamline daily processes by preparing memos, announcements, correspondences, and transcribing meeting minutes. Complete broad variety of administrative tasks including assisting with special projects; designing and producing documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; maintaining contact lists; making travel arrangements; and expense conscience. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements. Compile data and prepare presentation materials for meetings. Meeting and Event Planning Engineering SharePoint Website Management Embossing, Printing and Shipping Management Report Management Maintain records in database systems and preform basic bookkeeping work. Department Supply/Book Ordering Provide assistance to new hires. Attendance during regular work hours and overtime permitted. Perform other duties as assigned Office Hours & Travel Full-Time on-site position | Monday through Friday | Typically 7:30 AM – 4:30 PM| 5-10% Local Travel as needed. Qualifications: Associate degree preferred One to two years of administrative experience required Able to use Microsoft Office Suite including Outlook, Word, PowerPoint, Excel. Alpha Numeric data entry skills with above average speed and accuracy. Adobe Illustrator, In-Design and Photoshop a plus. Notary Public a plus Soft Skills: Ability to read and write English Additional Requirements: General maintenance to embossing machinery Physical Demands: This role is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform the duties of the role. This role will require to push, pull, bend, lift and move up to 25 lbs. MiTek is an E-Verify and Drug and Tobacco-Free Workplace. We are an equal opportunity employer; and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age (40 and over), genetic information (including family medical history), veteran status, or any other protected characteristic. For accommodation to assist with completing this application, please contact Human Resources at 1 314-434-1200. www.mii.com BUILDING COMMUNITIES AND CAREERS TOGETHER WE’RE TURNING JOBS INTO HIGHER CALLINGS At MiTek, we’ve built a best-in-class competitive Total Rewards package that supports the employee on many levels including protection, formal education, financial wellness tools, a recognition platform and all above and beyond our generous healthcare, disability and retirement plans. If you’re looking for more than just a job, join MiTek a place where people come to learn, grow and forge deep lasting relationships with each other and the communities in which we thrive.