Service Manager - Aircraft Detailing

Location: Chicagoland Area Airports & Midwest - Mobile

Pay Range: $25 - $30 Per Hour

Midwest Aircraft Detailers is a leading provider of premium aircraft detailing services, committed to delivering excellence in aircraft appearance. With a strong focus on quality and precision, we are expanding our team and seeking a dedicated Service Manager to play a pivotal role in our operations.

Responsibilities:

1. Team Leadership and Oversight: Directly manage and lead a team of aircraft detailing professionals. Ensure seamless coordination and collaboration to achieve optimal results.

2. Quality Assurance: Uphold the highest standards of detailing excellence. Conduct regular quality checks to guarantee that services align with our stringent quality benchmarks.

3. Training and Development: Oversee the onboarding process for new team members, providing comprehensive training in aircraft detailing techniques, safety protocols, and customer interaction.

4. Scheduling and Logistics: Efficiently organize and manage team schedules, ensuring that client demands are met promptly and effectively.

5. Client Engagement: Interact with clients to understand their specific needs, address concerns, and ensure the delivery of a personalized and exceptional service experience.

Requirements:

1. Industry Experience: A background in aircraft detailing or automotive detailing is highly desirable.

2. Flexible Availability: A willingness to work evenings and weekends, adapting to the dynamic needs of the aviation industry.

3. Hands-On Leadership: Lead by example with a hands-on approach, working alongside the team to achieve operational goals.

4. Attention to Detail: Demonstrate an exceptional eye for detail to preserve our commitment to superior service quality.

5. Valid Driver's License: Possession of a valid driver's license is mandatory. All Applications Not Meeting This Requirement Will Be REJECTED

6. Stringent Background Checks: Successfully pass Federal, State, Local, TSA & DHS background checks, including fingerprinting.

7. Drug Testing: Ability to pass a drug test, may be standard UA or could include hair follicle testing (testing method is chosen by testing facility randomly)

8. Confidentiality Agreement: Willingness to sign and strictly adhere to a confidentiality agreement, recognizing the sensitive nature of our clients.

9. Comprehensive Training: Commitment to a 90 to 120-day hands-on training program covering all facets of aircraft detailing.

10. Long-Term Commitment: We are seeking individuals with a career-oriented mindset, dedicated to contributing to the long-term success and growth of Midwest Aircraft Detailers.

How to Apply:

If you are a highly motivated professional with a passion for aircraft detailing and meet the outlined criteria, we invite you to submit a comprehensive resume along with a detailed cover letter highlighting your experience and suitability for the position. Please forward your resume to hr@madetailers.com or apply at www.madetailers.com/join-our-team

Midwest Aircraft Detailers is an equal opportunity employer, fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Expected hours: 35 – 55 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance
• Referral program

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Evening shift
• Night shift

Ability to Relocate:

• Chicago, IL: Relocate before starting work (Required)

Work Location: In person