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Service Center Manager
Valvoline Chicago, Il
Apply
$111k-146k (estimate)
Full Time | Consumer Services 0 Months Ago
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Valvoline is Hiring a Service Center Manager Near Chicago, Il

Geared for the Driven 

At Ivy Lane Corp, a franchise of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. 

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do 

As a Service Center Manager, you will blend technical and management skills to lead, develop and train others in providing superior customer service. No day is ever dull. You’ll be on the move, interacting with your team and customers to find the best solutions for their vehicle’s needs while building loyalty. You will also be responsible for your team members’ success. If you are ready to take the initiative, we’re here to help you put your career on the fast-track to success. 

  •  The overall operation of a service center: hiring, training, discipline of employees, customer service, maintaining store inventories/housekeeping, achieving profit plan, ensuring Environmental, Health & Safety (EH&S) compliance and other policies and procedures are met 
  • Responsible for inventory, labor management and financial performance of the service center 
  • Mentor, lead and train the team to optimize their development 
  • Perform and train others on automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers 
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment 
  • Provide superior customer service leadership 
  • Build trust and win repeat, loyal customers 

How you’ll succeed 

  • You are friendly and willing to work as part of customer-focused team 
  • Have effective interpersonal, oral communication skills 
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages 
  • Knowledge of cash handling, facility and safety control policies and practices 
  • Reliable transportation to and from work 
  • Ability to occasionally lift up to 50 pounds 
  • Be able to stand for extended periods of time and climb stairs 
  • Have full mobility and are able to twist, stoop and bend 
  • High school diploma or equivalent 
  • 2 years managerial/supervisory experience in the quick lube/automotive business is required 

Benefits include: 

  • Competitive pay & flexible work schedule 
  • On-the-job training 
  • Paid biweekly 
  • Company provided uniforms and tools 
  • We promote from within- a commitment we are passionate about 
  • No late evenings
  • Paid time off and holidays* 
  • Medical, dental, vision, and 401(k) savings plans* 

 *Terms and conditions apply, and benefits may differ depending on location 

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email 1-800Valvoline@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

SALARY

$111k-146k (estimate)

POST DATE

04/06/2023

EXPIRATION DATE

05/12/2024

WEBSITE

valvoline.com

HEADQUARTERS

LEXINGTON, KY

SIZE

7,500 - 15,000

FOUNDED

1866

TYPE

Public

CEO

SAMUEL J MITCHELL JR

REVENUE

$1B - $3B

INDUSTRY

Consumer Services

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Valvoline manufactures and distributes lubricants for automotive, commercial, and industrial sectors.

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The job skills required for Service Center Manager include Customer Service, Transportation, Management Skills, Oral Communication, Initiative, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Center Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Center Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Service Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Center Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Center Manager job description and responsibilities

Assist with daily operations of the service center, including scheduling, processing of documents, and maintaining inventory of retail and company property

02/25/2022: Roanoke, VA

Creative thinking, to be able to come up with new ideas to improve customer service standards.

02/14/2022: Orlando, FL

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

03/30/2022: Albuquerque, NM

They can schedule different training sessions for the call center staff that’ll help them bridge the skill gaps affecting current workflows.

02/10/2022: Kansas City, MO

The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.

03/31/2022: San Antonio, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Center Manager jobs

Must monitors department issues and client complaints.

01/30/2022: Lincoln, NE

Provide excellent customer service and maintain open lines of communication with fellow Associates.

04/05/2022: Syracuse, NY

A customer service manager should be able to provide technical training to any call center representative.

04/17/2022: Daytona Beach, FL

Able to connect with customers faster and ensures a better call center experience.

03/08/2022: Augusta, GA

Excellent leadership, communication, sales, and customer service skills.

03/17/2022: Indianapolis, IN

Step 3: View the best colleges and universities for Service Center Manager.

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