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Program Manager (Customer Experience)
$111k-165k (estimate)
Other 6 Months Ago
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Microsoft Legal Department is Hiring a Remote Program Manager (Customer Experience)

Job Duties

Microsoft Corporation has the following job opportunity:

Develop a scalable and effective technical strategy to support the rhythm of the business and organizational goals. Create and evaluate reports, dashboards, tabular models, and analytical insights to drive efficiency and business solutions. Articulate project goals and scope, translate business needs into technical terms, establish key performance indicators, and manage the lifecycle of dynamic projects. Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Telecommuting permitted 100% from any location in the U.S.

Minimum Requirements

-Education: Master’s or foreign equivalent degree in Business Administration, Business Analytics, Organizational Psychology, Management Analysis, Business Management, or a related field.

-Experience: 36 months software-related, centralized, and coordinated program, product, or project management experience and/or experience in designing, developing and releasing software products or services.

-Specific Skills: Must have 36 months of experience in each of the following: Managing software or business processes for operations, systems, projects, tools or policies; Transforming and visualizing data to create efficient business processes; and Developing strategic, software and operational solutions. Must also have 24 months of experience in each of the following: Coordinating program development of computer software applications/systems/services from design through product release; Engagement planning and budgeting; and Creating vendor selection framework, conducting demos, road-mapping, and pricing assessments.

-Telecommuting permitted 100% from any location in the U.S.

Multiple job openings. Qualified candidates must meet the minimum requirements for the position. Microsoft Corporation is an equal opportunity employer.

Pay Range and Benefits Information

The offered base pay range for this specific position (EG1946080b), based in Redmond, WA (but telecommuting permitted 100% from any location in the U.S.), is $185,000 to $215,000 per year.

Microsoft has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

At Microsoft certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. Benefits/perks listed may vary depending on the nature of employment with Microsoft and the country work location. U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 10 scheduled paid holidays, and up to 80 hours Holistic Health Time Off. Additionally, hourly/non-exempt employees accrue up to 120 hours paid vacation time, and salaried/exempt employees have Discretionary Time Off (DTO).

Job Summary

JOB TYPE

Other

SALARY

$111k-165k (estimate)

POST DATE

10/27/2023

EXPIRATION DATE

04/05/2024

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