Join an empowered team that is making a difference in our community!
Are you passionate about Inclusion, and looking for a way to make a difference? Come work for a nationally recognized non-profit leader in employment for people with disabilities! We're seeking creative, energetic professionals who are committed to inclusion to join our diverse team and help make employment a reality for all.
PROVAIL has an exciting opportunity for a Program Manager to join our team! In this role you will provide administrative, managerial support and direct services to the Employment Services Program to ensure effective and efficient operations.
This is a full-time position that typically works Monday-Friday during normal business hours but may require some need for occasional nights/weekends-based business needs.
About Us
PROVAIL was founded in 1942 by parents of children with cerebral palsy. They created some of the first community services for individuals with cerebral palsy and other severe disabilities in the area. Our mission is supporting people with disabilities to fulfill their life choices. We help people decide how they want to live their life in the community and then provide the support services they need to act on those choices. We are one of the state's largest private, multi-service agencies dedicated to meeting the needs of children and adults with all types of disabilities.
What we offer:

• Competitive pay, $68,099 - $75,712 per year, DOE
• Comprehensive medical, dental, vision insurance with highly subsidized employer contribution for the employee. Dependent coverage for qualified family members is available.
• Employer Funded Health Reimbursement Account (HRA) when enrolled in a medical plan.
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Employee Assistance Program
• 104 hours paid vacation plus incremental increases based on years of service
• Twelve paid personal holidays
• 403(b) retirement plan
• Referral bonus program
• Monthly cell phone stipend and mileage reimbursement
• Extensive paid training and professional development opportunities

What you'll do:

• Supervises a team of Employment Consultants and Transition Specialists ensuring quality service delivery and training support.
• Assists Director of Employment to ensure on-going CARF accreditation compliance and other contract compliance as well as, proper data reporting mechanisms and formats.
• Assists in collection and analysis of data and develops qualitative and quantitative management reports.
• Represents PROVAIL in community activities such as resource fairs, transition fairs, plan of care and provider meetings, and report results.
• Ensures that all required documents are completed and current for each employment customer, including but not necessarily limited to plan of service and release information.
• Provides training and direct support to include new staff orientation, social security work incentives, job development, billing and documentation procedures, job carving, job creation, and systematic instruction.
• Assists in the recruitment and hiring of new employment team members.

Additional Responsibilities:

• Develops corporate and public sector employment.
• Assists in the development of marketing materials and efforts to expand employment services as needed.
• Assists in the monitoring of customer satisfaction and problem resolution.
• Monitors DVR referrals and billing.
• Provides back up support to other team members and customer service as required by program needs.
• Performs related duties as assigned.

What you'll bring:

• BA/BS in related field or commensurate experience.
• Two years of experience working with individuals with disabilities preferred.
• Demonstrated success in a supported employment program.
• Ability to communicate effectively, both orally and in writing, with co-workers, customers and their families and/or home staff, employers, funding sources, and the community.
• Demonstrated ability to develop jobs in large corporations and in the public sector.
• Demonstrated knowledge of social security benefits, job development, job creation, systematic training, job carving, and available funding sources related to services provided.
• Basic computer skills in a Windows environment.
• Excellent interpersonal, listening, analytical and problem solving skills.
• Must be able to pass a criminal history background check.
• Must have a current and valid Washington driver's license and good driving record, own vehicle, and maintain insurance acceptable to the agency's insurance carrier.

PROVAIL is committed to diversity & inclusion and continually working to build an organizational culture and climate in which every voice is valued, staff have a sense of belonging and connection with one another and to the organization, and staff feel empowered to do their best work. We specifically encourage people of color, individuals who identify as LGBTQ and individuals with disabilities to apply for this position.
PROVAIL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.