We are creating an operationally effective and highly efficient "service of common concern" for all Integrity, Security, Support, and Operations (ISSO) Governance, Risk, and Compliance (GRC) needs, ensuring Integrity, Security, Support, and Operations continue to meet global regulatory requirements and manage risk. Meta's ISSO GRC is the central engine driving risk management and compliance at the company, supporting Meta and the family of apps. We're seeking deeply experienced Integrity talent to help enable and safeguard Meta's products and services, which have a truly global scale, by upholding existing Content Regulation requirements and meeting emergent compliance obligations. ISSO GRC is simultaneously responsible for, (a) enabling the business to achieve its goals at scale and pace; (b) safeguarding the business against real world security risks; and (c) addressing the regulatory scrutiny the business faces. Our goal is to make Meta the premier place to work for governance, risk, compliance, security, and Integrity professionals. We are seeking a motivated, highly organized, detail-oriented candidate with deep knowledge of risk management, compliance, and/or Meta Integrity functions. You should have excellent communication skills and proven success building and maintaining relationships across a wide range of global stakeholders. You will drive strong cross-functional engagement, monitor emerging regulatory policies, and communicate the overall strategy for initiatives within the program to key stakeholders. In this role, you will need to work well in high-pressure situations, be comfortable with ambiguity, and be able to pivot quickly and effectively when necessary. The ideal candidate is an experienced trust & safety professional who can translate work across compliance and Integrity teams seamlessly and act as the human API between GRC, Legal, Regulatory Offices, and the business, maintaining deep Integrity subject matter expertise.
GRC Integrity Program Manager Responsibilities

• Define the scope of projects and develop, execute, and/or manage project plans for supported program(s).
• Prioritize program goals, understand and translate stakeholders' needs into goals and deliverables with minimal assistance, and contribute to decisions on prioritizing joint goals and deliverables across one or more xfn teams.
• Support execution of risk and compliance related activities including statutory risk assessments, regulatory requests for information, designing and testing controls and safeguards, issue management, exams/audits, governance, data & tooling systems, and/or regulatory & compliance transparency reporting.
• Serve as an Integrity subject matter expert for ISSO GRC and act as the human API between GRC, Legal, Regulatory Offices, and first line business teams.
• Develop and monitor risk and compliance related infrastructure and artifacts including an XFN operating model, risk register, transparency report guidelines, and/or control frameworks.
• Maintain an in-depth understanding of the broad regulatory landscape impacting Meta across Integrity teams and focus areas, with the ability to translate changes into actionable project work.
• Establish streamlined communication & engagement models with various Integrity stakeholders to communicate project statuses, updates, and asks for input and feedback to ensure cross-functional alignment and on-time completion of deliverables.
• Review and monitor key program metrics and escalate or define corrective actions for critical deviations.
• Ensure documents are generated in accordance with agreed internal processes and standards, are submission ready, and are appropriately archived in the agreed document management system.
• Identify gaps in strategy, systems, and processes to support growth at scale.
• Identify, communicate, and collaborate with relevant stakeholders within ISSO GRC and across Integrity teams to drive impact and work toward mutual goals.
• Ensure adherence to defined standards in order for Meta to maintain legal and regulatory compliance.
• Create & facilitate presentations to support management understanding and influence decision-making.
• Support business travel on an as needed basis (up to 10%).

Minimum Qualifications

• 7 years of experience in trust & safety, Integrity, content policy, transparency reporting, governance, compliance, or risk management.
• Experience with Integrity or Trust and Safety, or compliance precepts, practices, and solutions.
• 3 years program management experience in a corporate environment
• Effective communication skills, with proven success influencing a variety of audiences including senior leadership across both technical and non-technical teams

Preferred Qualifications

• Advanced degree and/or certification.
• Experience working on risk assessments, transparency reports, responses to regulators or other external parties, audits, and/or designing controls specific to meet regulatory expectations.
• 3 years working in a corporate environment subject to audit against federal or industry-wide regulations.
• Knowledge of global content regulations, content moderation practices, and internet trust and safety best practices.
• Experience working in a tech, financial services, consulting or related field.
• Experience working in information security and/or cybersecurity.