Join Our Team at Miami Lakes Med Spa!

Welcome to a unique opportunity at Miami Lakes Med Spa, where we blend the art of aesthetics with the science of wellness. We are on the hunt for an extraordinary individual to join our esteemed team, someone who will not only be the first point of contact for our valued clients but also serve as the indispensable right hand to Dr. Sabrina, our acclaimed specialist. This role is pivotal, as it bridges the gap between operational efficiency and unparalleled client satisfaction, ensuring that Dr. Sabrina can dedicate her expertise to what she does best—transformative procedures.

At Miami Lakes Med Spa, we pride ourselves on a culture of excellence, innovation, and personalized care. We are more than just a Med Spa; we are a sanctuary for rejuvenation and a hub for cutting-edge treatments. The individual we seek will embody our ethos, offering both administrative prowess and a warm, engaging presence that makes every interaction memorable.

Your role will be multifaceted, requiring a blend of charisma, meticulous organization, and a proactive mindset. From managing front-end responsibilities and client interactions to supporting Dr. Sabrina in daily operations and contributing creatively to our growth strategies, your impact will be integral to our success.

If you are passionate about the aesthetics and wellness industry, thrive in dynamic environments, and are eager to make a significant contribution to a leading Med Spa, we invite you to explore this exciting opportunity with us. Join us in our mission to not only meet but exceed our clients' expectations, making Miami Lakes Med Spa the epitome of excellence in aesthetics and wellness.

Core Responsibilities:

Client Communication and Relationship Management:

• Serve as the first point of contact for clients, setting the tone for excellence and warmth.
• Convert inquiries into appointments, effectively communicating the value and quality of our services.

Operational Support for Dr. Sabrina:

• Act as Dr. Sabrina's right hand, ensuring she can focus on procedures by managing administrative tasks and patient preparation.
• Facilitate the smooth transition of clients through their spa journey, from arrival to post-treatment care.

Facility Oversight:

• Maintain the aesthetic and professional appearance of the spa, coordinating with the cleaning crew and addressing any immediate tidying needs.
• Ensure procedure rooms are prepared and welcoming for each client, reflecting our standards of excellence.

Patient Care and Service:

• Oversee patient check-in and check-out processes, ensuring a seamless experience.
• Assist with pre-procedure preparations, including application of numbing creams and comfort measures.
• Manage appointment scheduling, follow-ups, and client engagement to foster long-term relationships.

Inventory and Supply Management:

• Monitor and manage inventory levels, ensuring all necessary supplies and products are well-stocked and organized.
• Anticipate needs and coordinate with vendors to maintain uninterrupted service quality.

Business and Administrative Assistance:

• Support the spa's business operations, including liaising with vendors, managing property affairs, and contributing to strategic planning.
• Assist in financial transactions, billing, and managing client accounts.

Content Creation and Social Media Engagement:

• Capture engaging content of procedures and spa experiences for marketing purposes.
• Actively manage the spa's social media presence, engaging with the community, and promoting our services.

Innovation and Growth Contribution:

• Collaborate with the team to brainstorm and implement new ideas for services, marketing strategies, and client engagement.
• Contribute to the continuous improvement of client satisfaction and spa growth.

Candidate Qualifications:

The ideal candidate for this multifaceted role at Miami Lakes Med Spa will possess a blend of skills, experiences, and personal attributes that align with the high standards and dynamic environment of our facility. Specifically, we are looking for:

• Passion for aesthetics and wellness: A genuine interest in the med spa industry and a commitment to promoting aesthetics and wellness standards are vital, reflecting in your professional demeanor and approach to client care.
• Proven Experience: A minimum of 2 years or more in a customer-facing or administrative role, preferably within the aesthetics, wellness, or medical sectors, demonstrating your capability to manage responsibilities efficiently and effectively.
• Exceptional Communication Skills: You should have a natural ability to engage in conversations, articulate information clearly, and respond with empathy and professionalism, ensuring every interaction is positive and productive.
• Organizational Mastery: Your ability to juggle multiple tasks simultaneously, while maintaining attention to detail, is essential. You should be adept at keeping spaces and schedules impeccably organized, ensuring smooth operations and a seamless client experience.
• Proactive Problem-Solving: Anticipating needs and addressing them before they escalate is key. Your forward-thinking approach and adaptability are crucial in maintaining the spa's high standards.
• Technological Proficiency: Comfort with modern technology is a must. You'll need to efficiently manage booking systems, databases, and social media platforms, contributing to our digital presence and operational efficiency.
• Team Collaboration: Understanding the importance of teamwork in a service environment, you should be committed to supporting colleagues and contributing to a positive workplace culture.
• Creative and Innovative Thinking: We value fresh ideas and an open mind for exploring new trends in the aesthetics and wellness industry, contributing to marketing and growth strategies.
• Commitment to Growth: A dedication to personal and professional development is important, with a willingness to embrace training and development opportunities in the fast-evolving aesthetics and wellness sector.

What We Offer:

• Competitive base salary plus sales incentives and performance-based bonuses
• Paid Time Off (PTO) and paid holidays
• Employee perks like complimentary treatments and exclusive discounts on services.
• Positive and supportive work environment and a culture that values innovation, recognizes hard work, and supports work-life balance.
• Chance to make a meaningful impact and contribute to our clients' well-being and the spa's success.

Final Thoughts:

This opportunity is more than just a job; it's a pathway to a fulfilling career in a thriving industry. It offers both personal and professional development within a team that prizes excellence and client satisfaction. Join us at Miami Lakes Med Spa to be part of shaping our clients' aesthetics and wellness journeys and contribute to a culture where your efforts are recognized and valued. We're excited to see how you can make a difference with us!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance
• Uniform allowance

Schedule:

• 5x8
• 8 hour shift
• Day shift
• Every weekend
• No nights

Work setting:

• In-person
• Private practice

Education:

• High school or equivalent (Preferred)

Experience:

• Medical office: 2 years (Preferred)

Language:

• English (Required)
• Spanish (Required)

Ability to Commute:

• Miami Lakes, FL 33016 (Required)

Work Location: In person