JOB SUMMARY. The Call Center Manager oversees and influences patient satisfaction by ensuring incoming calls are answered in a professional, courteous, and timely manner. This role ensures patients are greeted respectfully, supported with accurate information, and assisted with inquiries or concerns. The position requires a high commitment to service excellence and supports communication throughout the organization. QUALIFICATIONS / EDUCATION. Hi...
JOB SUMMARYThe Call Center Manager oversees and influences patient satisfaction by ensuring incoming calls are answered in a professional, courteous, and timely manner. This role ensures patients are greeted respectfully, supported with accurate information, and assisted with inquiries or concerns. The position requires a high commitment to service excellence and supports communication throughout the organization.QUALIFICATIONS / EDUCATIONHigh Sc...
JOB TITLE: Assistant ControllerREPORTS TO: Controller / Chief Financial OfficerFLSA STATUS: Exempt JOB SUMMARY: The Assistant Controller supports the Controller and Finance Department in managing the organization’s accounting operations, financial reporting, payroll oversight, and internal control processes. This position assists with month-end and year-end close, supervises day-to-day accounting activities, ensures the accuracy and integrity of ...
DEFINITION OF POSITION. Provides individualized and specialized care to patients in the Endoscopy Center in accordance with the Center's policies and procedures. Functions cooperatively with physicians and staff exhibiting teamwork characteristics. Demonstrates initiative, insight and judgment in the decision-making process. CLINICAL FUNCTIONS (If only working in specific unit area ✓ N/A to other unit areas). Room Preparation. . 1. . Prepares roo...
JOB TITLE. Pre-Caller. REPORTS TO. Clinical Director / Registered Nursed / Physicians. FLSA STATUS. Non-Exempt. JOB SUMMARY. The Pre-Caller is responsible for contacting patients prior to their scheduled procedures to review medical and preparation information, ensure all documentation is complete, and promote patient readiness for their upcoming appointment. This position requires excellent communication skills, attention to detail, and professi...
JOB TITLE. Pre-Caller. REPORTS TO. Clinical Director / Registered Nursed / Physicians. FLSA STATUS. Non-Exempt. JOB SUMMARY. The Pre-Caller is responsible for contacting patients prior to their scheduled procedures to review medical and preparation information, ensure all documentation is complete, and promote patient readiness for their upcoming appointment. This position requires excellent communication skills, attention to detail, and professi...
. JOB DESCRIPTION. EMPLOYER: GastroMed, LLC. JOB TITLE. Front Desk. SUMMARY. Serves as initial contact for all callers and visitors to the organization. . DUTIES AND RESPONSIBILITIES. Answers, screens, and directs calls on a multi-line phone system in a courteous and professional manner. takes messages and/or forwards telephone calls to the appropriate employee, voice mail, or pager. Clears messages each morning and delivers to appropriate employ...
. JOB DESCRIPTION. EMPLOYER: GastroMed, LLC. JOB TITLE. Front Desk. SUMMARY. Serves as initial contact for all callers and visitors to the organization. . DUTIES AND RESPONSIBILITIES. Answers, screens, and directs calls on a multi-line phone system in a courteous and professional manner. takes messages and/or forwards telephone calls to the appropriate employee, voice mail, or pager. Clears messages each morning and delivers to appropriate employ...
. JOB TITLE. Care Coordinator -Check Out. REPORTS TO. Practice Manager. FLSA STATUS. Non-Exempt. . JOB SUMMARY. The Care Coordinator is responsible for greeting patients as they check out and offering them friendly and prompt assistance while coordinating the patient’s care. . QUALIFICATIONS/EDUCATION. High School Diploma or equivalent required. Bi-lingual English/Spanish preferred. must be able to read, write and speak English. 2-3 years of rela...
. JOB TITLE. Care Coordinator -Check Out. REPORTS TO. Practice Manager. FLSA STATUS. Non-Exempt. . JOB SUMMARY. The Care Coordinator is responsible for greeting patients as they check out and offering them friendly and prompt assistance while coordinating the patient’s care. . QUALIFICATIONS/EDUCATION. High School Diploma or equivalent required. Bi-lingual English/Spanish preferred. must be able to read, write and speak English. 2-3 years of rela...
