Metrasens is the world’s leading provider of advanced magnetic detection technologies. Our innovative products are designed to address deficiencies in conventional screening methods, to make us all safer and more secure. Our mission is to take great science from the laboratory and use it to create revolutionary, award-winning products which meet the real needs of our customers.

We are seeking a dynamic inside sales manager to join our growing North American sales team. This individual will be someone who can work in a fast-paced environment, is a self-starter with impeccable attention to detail, along with strong written and oral communication skills. This position will lead and manage a team of inside sales representatives and will oversee the revenue production, KPI management, process adherence, and morale of the inside sales team. This inside sales manager position will be a player coach and is expected to spend 10% of their time serving as an example and using a personal sales goal as a coaching tool to drive performance within their team. Their responsibilities will include all aspects of managing an inside sales team as defined below:

 SPECIFIC DUTIES, ACTIVITIES, AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Hire, train, coach and lead a local team of Inside Sales Representatives to be high performing. 
• Responsible for driving team performance to achieve monthly goals.
• Establishes, manages, and tracks scorecards and KPI’s for the inside sales team.
• Exceeds personal sales goals.

• Establishes techniques to maximize productivity and efficiency.
• Holds regular team meetings to share expectations, ideas, and best practices.
• Conduct one on one meetings with inside sales representatives for coaching, performance reviews, and accountability.
• Heads onboarding and on-the-job training for new inside sales representatives.
• Works cross-functionally with other departments (marketing, customer success, training)

• Have an intimate understanding of the company’s products/services and keep current with the latest industry trends and news.
• Comply with and ensure department compliance with Metrasens’ health, safety, and environmental policies.
• Comply with all applicable U.S. export control and security regulations.
• Other duties as required.

POSITION REQUIREMENTS:

Education

• Bachelor’s Degree required or equivalent experience.

Experience:

• 3-5 years of experience and demonstrated success in managing an inside sales team. Experience selling into the education, state/local government, or healthcare markets is preferred but not required.
• Have extensive experience as an individual contributor in an inside sales atmosphere (phone sales).
• A proven track record successfully building a growing team is essential.
• Experience selling high-technology equipment.
• Be able to handle high-pressure situations and work in a target-oriented environment.
• Extensive experience working in a CRM like SFDC.
• Self-starter with strong communication and interpersonal skills, in a virtual environment.

Knowledge/Skills:

• Great leadership skills with a coaching mindset
• Self-motivated, data-driven, and proactive approach to managing a sales team.
• Ability to establish and maintain a professional relationship with customers/prospects.
• Excellent phone and written communication skills

Supervises:

• Team of Inside Sales Representatives

PHYSICAL/MENTAL REQUIREMENTS:

• Will be required to consistently work across numerous time zones 
• Ability to think strategically and develop strategic plans.
• Ability to work and lead in a team environment.
• Deal with different personalities and overcome communication barriers

WORK ENVIRONMENT:

The Inside Sales Manager primary workstation will be in a corporate office setting. The Inside Sales Manager will work alongside their team of inside sales representatives at the company’s North American operation center.

WORK LOCATION:

Philadelphia, NY, Baltimore, Charlotte, Raliegh/Durham, Atlanta

COMPENSATION:

OTE $175,000 commensurate with work experience.