Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

SUMMARY

The Learning Technology Consultant's passion is to move away from a one-time learning experience, into a customized data driven learning journey that connects associate to manager, yielding observable and measurable results. The consultant works collaboratively with the other BSMH departments and subject-matter experts to develop experiences that promote engagement, mastery of learning concepts, and learning analysis. The ultimate goal is to drive innovative digital solutions and leverage a unified learning ecosystem to inspire the creation of learning experiences that cut through the clutter and meet our associates in the moment.

ESSENTIAL JOB FUNCTIONS

• Applies deep programming expertise, utilizing instructional design models, development tools, and applications including but not limited to Articulate 360, Camtasia, Adobe Creative Suite, Zoom, and Tiled.

• Executes all phases of the instructional design process for both stand-alone experiences and larger-scale learning journeys.

• Identifies specific learning measurements through a solid understanding and application of learning data technologies, including LMS, LXP, xAPI, LRS, contributing to learning analytics dashboards.

• Challenges and enhances the functionality and capability of existing standard authoring tools to advance the online learning program.

• Leads conversations and demonstrates effective, proactive communication with subject matter experts, partners, and team members.

• Identifies new technologies and tools to accelerate and enhance the end user experience, promote retention of learning experiences, and support organization goals.

• Maintains proficiency in new developments in learning science, learning design, and learning analytics through continuous research to ensure our solutions to ensure delivery of innovative solutions.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.

EMPLOYMENT QUALIFICATIONS

Required Minimum Education:

Bachelor’s degree in learning design, learning science, instructional design, educational psychology, or similar field.

Minimum Years and Type of Experience Required:

• 5 years professional experience in designing and developing learning experiences, in roles such as instructional designer, learning experience designer, learning architect, or similar.

• Minimum of five-years’ experience with utilization of a variety of electronic learning and collaboration technologies.

• Experience developing content in web publishing tools using eLearning publishing or graphics tools. Experience in visual design, specifically working in 2D/3D visual aspects. Ability to design mobile-first learning (not just responsive). 

• Experience working with learning management systems, Learning Record Stores, xAPI, and tools that support mobile and social learning. Demonstrated ability to provide effective consulting, coaching, and training to develop learning programs and interventions. 

• Strong project management and communication skills; Ability to manage, prioritize and complete simultaneous projects in a fast paced environment and proactively provide updates.

• Ability to work independently as well as within a cross-functional team in a collaborative, professional environment.

Minimum Years and Type of Experience Preferred:

• Minimum of five years’ experience with emerging learning trends and content creation (e.g. gamification, virtual reality, xAPI).

• Experience in designing innovative adaptive learning, social learning, micro-learning, scenario-based learning, conceptual, and system learning.

Functional (Hard) Skill Items – Required

Instructional Design; Web Development; eLearning Course Creation; Adult Learning Theory; Project Management; Research; Analytical; Reporting; Writing Skills; Oral Comprehension

Interpersonal (Soft) Skill Items – Required

Active listening; Interpersonal Skills, Communication; Problem Solving; Critical thinking; Organization; Persuasion; Detail Oriented; Time Management

Many of our opportunities reward* your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com