The Operations Manager at The High Line Hotel is accountable for assisting the hotel achieve and exceed results in financial metrics, guest-satisfaction, and team-member engagement. This person will provide support to the hotel and will be involved with varying operational roles in the hotel and assist where needed.Responsibilities:Support all aspects of the hotel as requested by the General ManagerLead hotel team in the development and implementation of individual hotel performance strategiesEnsure implementation of service and standard initiatives with the objective of meeting or exceeding guest expectationsStrive to continually improve our guest and team members satisfaction and maximize financial performance for the hotelAchieve budgeted revenues, market share performance growth, monitor and control food, beverage, and labor costs, and maximize profitability within all areas of the hotelInterview, hire, train, and onboard new hires in the hotel and develop specific processes to ensure overall successOther duties as assigned by the General ManagerRequirements:2 years of experience as a department manager, or Assistant General Manager in select service hotelsExcellent time management, organizational and problem-solving skillsStrong communication skills and customer service experienceAn aptitude for self-motivationBrand experience is preferredA can-do attitude and a hands-on approachStrong computer skills