Who we are:

MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented access to 150 instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss.

It's a pivotal time for MasterClass – and we want you to be a part of the journey. With a HQ in San Francisco, offices in Beverly Hills, and Kitchener, Ontario, we are looking to expand our team to support the business. 

If you want to help make an impact on our members' lives – we want to hear from you!

We are looking for more than what a resume can show. If you don’t have the exact experience or skills, but think you’d be a great addition to MasterClass, please apply for the role. 

What we are looking for:

• A results-driven mid-level producer who can drive production from pre-production through delivery of ongoing projects for copy, video, design or product.
• A creatively lead producer who is well organized, agile, resilient, has strong attention to detail and is solution-oriented.
• Can lead an iterative production process based on stakeholder feedback.
• Strong written, verbal and presentation skills .
• Someone with a proven ability to effectively manage several projects with cross-functional stakeholders.
• Self-motivated, resourceful, passionate for the creative process, and always looking for ways that production can add to that process to make the work better.
• Someone who has a strong toolset and can balance project management, production craft and creativity to make the work more impactful.
• Successful candidates will be able to thrive in a fast-paced environment with agility, manage a high volume workload and can help foster creative production excellence.

Responsibilities of the role:

• Have a strong understanding of resource management. Planning and organizing project timelines; monitor progress by keeping close track of project timelines, project objectives and cross-functional partners to ensure all elements stay on track.
• Collaborate closely with project-level channel leads and creative teams by owning daily management of project expectations on tasks and deliverables, and acceptance of final deliverables through timely project reviews and key milestones.
• Identify, manage, and solve critical project issues: project delays, resourcing, team morale, team output, creative decisions, and/or technical hurdles.
• Build and maintain key relationships with cross-functional teams across the MasterClass organization.

About You

• 3-5 years of related work experience and solid knowledge within their functional area.
• Track record of successfully delivering digital products, including, but not limited to, brand campaigns, social media content, and email marketing campaigns.
• Innovative and strategic thinker with the ability to optimize processes.
• Proficiency with Google Suite, Asana or other project management software.

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you. 

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