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IS Service Desk Specialist-(3288530)
Description
The Opportunity
The Service Desk Support Specialist I is responsible for providing technical support services to end users via telephone, including software setup, configuration and troubleshooting.
Requests may also be received via an online portal.
Duties
and how we treat each other : Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
Other duties as assigned
Qualifications
Qualifications
Skills and Abilities
Possible emergency relocation and / or travel to Mass General Brigham sites.
handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch.
The employee must frequently lift and / or move up to 5 pounds and occasionally lift and / or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and depth perception.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Normal office working conditions. The noise level in the work environment is quiet to moderate.
Last updated : 2024-05-07
Full Time
Hospital
$56k-69k (estimate)
05/09/2024
05/13/2024
massgeneralbrigham.org
MEDWAY, MA
>50,000
1994
$10B - $50B
Hospital
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nations ...leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
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The job skills required for Service desk specialist include Customer Service, Technical Support, Service Desk, Problem Solving, Operating System, Networking, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk specialist positions, which can be used as a reference in future career path planning. As a Service desk specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk specialist. You can explore the career advancement for a Service desk specialist below and select your interested title to get hiring information.