Description :

Client Support Specialist, Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people.

More than 10, of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Learn more about what makes us different and how you can thrive as a Client Support Specialist at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.

With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

As our Client Support Specialist with our Employee Health & Benefits team , you’ll work to provide the day-to-day support for MMA clients.

Whether it’s reviewing plan documents and carrier certificates, assisting with the Request for Proposal (RFP) process, or creating benchmarking analyses, you will have the opportunity to dial into the details.

Our Client Support Associates will create employee communications (benefit guides, open enrollment presentations, posters and flyers) and voiceover to PowerPoint presentations using BrainShark technology.

You will have the support of our Client Management team as you grow and learn through creating comparisons of plans / rates and building / maintaining the benefits mobile app.

As a Client Support Specialist, you will stand in for the Client Manager regularly with carrier implementation and renewals.

Our future colleague.

We’d love to meet you if your professional track record includes these skills :

• Bachelor’s Degree or equivalent work experience
• 2 years previous administrative level experience required (Bachelor’s degree required in lieu of 2 years administrative experience).
• Strong analytical skills and proficiency with PowerPoint and Excel
• Ability to manage multiple priorities and perform in a dynamic, fast-paced environment with multiple stakeholder

These additional qualifications are a plus, but not required to apply :

• Providing problem-solving, consultation, advising and interpretation of policies and regulations related to Employee Health & Benefits
• Intermediate knowledge of employee benefit markets and compliance preferred.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Flexible Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

Last updated : 2024-05-15