Top Skills (2 years of experience required.):

• Remote trouble shooting
• Customer service/interaction with users during device setup
• Imaging Devices.

Nice to have skills:

• Any AV integration experience is highly sought after.
• Must be able to work independently but in a team environment.
• Must be able to meet deadlines.
• Must be able to multi-task and balance their workday.

Job Description:

• The client requires Desktop Support staff to maintain a working knowledge of our internal computer system.
• The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices.
• They will also be installing new PC's and laptops to replace end of life cycle equipment.
• The technician will be doing those tasks while maintaining inventory and properly disposing of out dated equipment by recycling those items per client’s policies.
• The technician will also maintain and close work orders in the client’s ticketing system.
• The technician receives oversight from the Field Tech Manager to ensure that policy, procedure and methodology are being followed.

Job Type: Contract

Pay: $29.00 - $30.00 per hour

Schedule:

• 8 hour shift

Experience:

• Customer support: 1 year (Preferred)
• iOS: 1 year (Preferred)
• Windows: 1 year (Preferred)

Ability to Commute:

• Madison, WI 53703 (Required)

Ability to Relocate:

• Madison, WI 53703: Relocate before starting work (Required)

Work Location: In person