Human Resources Manager (HRM)MarketSource Inc., an Allegis Group Company, develops and delivers innovative managed sales solutions for enterprise customers. MarketSource provides the unique skills and expertise to integrate brand-centric managed sales programs in the Automotive, Information Technology, Telecommunications, and Manufacturing industries in Business-to-Business (B2B) and Retail models.Founded in 1975, MarketSource, Inc. became a subsidiary of Allegis Group, Inc. in 2004. Our Company’s culture centers on our core values: Open Communication, Relationships, Serving Others, and Work Ethic.MarketSource clients rely on the innovative managed sales solutions that our vertical-specific, subject matter experts develop and deliver. Our team members thrive in a welcoming atmosphere of diversity, inclusion, and exemplary corporate practices.SummaryThe Human Resources Manager serves as the primary consultant to an assigned customer base, focused on providing tactical support. The HRM provides a full range of HR support, including coaching and development, employee engagement, and policy interpretation. The HRM will deliver seamless HR assistance and support to MarketSource clients and employees. Essential Job Functions:  

• Maintain an effective level of business acumen about their assigned customer base
• Serve as primary liaison with assigned customer base; accountable for ensuring HR solutions are adding value to the customer
• Participate in program implementation and expansions which includes job description creation
• Assess and anticipate HR-related needs and communicate findings proactively within the HR department
• Ensure consistent application of HR Policy guidance and interpretation; ensure HR processes are optimized in assigned business unit
• Work with all assigned business unit on initiatives that improve work relationships, build morale, increase productivity and employee retention
• Identify training needs for assigned customer base management team; work with Learning and Development Team to ensure effective development plans are in place
• Collaborate with HRBP regarding recommended salaries for new hires, promotions, transfers, and other compensation increases are fair and consistent and within compensation guidelines
• Oversee Worker’s Compensation process to include new injury entry, notice only entry, and management of existing claims; escalate all settlements to HRBP
• Provide guidance and input on assigned program restructures
• Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risk and ensuring regulatory compliance
• Work with HRBP to review and approve decisions regarding involuntary termination of employees; partner with legal department as needed/required
• Conduct feedback and coaching meetings with new managers and their teams; coach managers on development initiatives
• Manage, mentor and coach business unit HR coordinator

Required Knowledge, Skills, and Abilities: 

• Excellent oral and written communication skills
• Demonstrated ability to influence senior level leaders
• Strong conflict management and negotiation skills
• Excellent interpersonal skills
• Proven business acumen skills
• Experience developing trusted relationships with managers/leaders at all levels
• Demonstrated ability to develop and implement HR strategies to address business challenges
• Ability to manage multiple and conflicting priorities
• Adaptable and flexible in crafting “win-win” solutions to complex problems
• Self-directed, motivated, and engaged; willing and able to commit the time necessary to accomplish position objectives
• Proficient in MS Office Suite (Word, PowerPoint, Excel and Outlook)

Job Requirements: 

• Bachelor’s Degree in Business Administration, Human Resources or related field, or equivalent experience in lieu of degree
• PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred
• 5 years’ experience in HR (or related business) encompassing multiple human resource disciplines including employee relations, organizational development and design, talent development, performance management and other generalist responsibilities

MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.