About Us: 

Mad Science is the world's premier provider of science enrichment programs for children aged three to twelve, offering unique hands-on experiences that blend education with entertainment. With a global presence and a commitment to sparking children's curiosity and imagination, Mad Science is a leader in delivering innovative learning experiences.

Job Overview:

Mad Science is looking for a results-oriented Operations Manager with a driven mindset to join our Chicago Corporate franchise location. In this role, you will play a vital role in overseeing daily business operations, driving growth, and ensuring operational efficiency. We are looking for a leader who can implement strategies, build strong relationships, and deliver exceptional customer service.

Responsibilities: 

• Lead business development efforts to drive growth and achieve business objectives, including ownership of the Profit & Loss (P&L) responsibilities.
• Develop and implement policies, procedures, and strategies to optimize operational efficiency.
• Collaborate with the Regional Director to set and achieve business growth projections.
• Build and motivate a high-performing team, providing guidance, support, and coaching as needed.
• Monitor budgeted financial benchmarks and take corrective action as necessary to meet targets.
• Track key performance indicators (KPIs) and metrics to evaluate operational achievements.
• Develop and maintain partnerships with schools, and other stakeholders in the education industry.
• Oversee programming staff and ensure the delivery of high-quality educational experiences for children.
• Utilize quantitative analytics to assess performance, identify areas for improvement, and make data-driven decisions.
• Conduct Corporate presentations, effectively communicating key messages and objectives.
• Maintain a strong focus on customer service, ensuring a positive experience for clients and participants.

Qualifications:

• Bachelor's or Master's degree in Commerce, Business Administration, Communications, or a related field.
• Minimum of 3 years of successful management or supervisory experience.
• Strong leadership skills with a track record of building and leading teams to achieve goals.
• Excellent organizational and time management abilities, with a focus on project timelines and deadlines.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
• Technically savvy with the ability to adapt to new technologies and software.
• Exceptional interpersonal skills and a passion for working with people.

• Proven ability to develop and execute business strategies, drive growth, and foster innovation.
• Experience in business development, partnership building, and customer relationship management.

What We Offer:

• Opportunity to build and lead a successful team in a dynamic and creative environment.
• A culture that values input, creativity, and collaboration.
• Professional development opportunities and career growth potential within Mad Science.

If you are a motivated and results-oriented professional with a passion for education and business growth, we invite you to apply for this exciting opportunity. Join us at Mad Science and be part of inspiring the next generation of young scientists!