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Department: Lighting & Signage | Job Status: Full-time |
FLSA Status: Non-Exempt | Reports To: Program Manager |
Division: Aerospace | Amount of Travel Required: 0% |
Work Schedule: M-F | Positions Supervised: 0 |
Luminator Technology Group is a global leader in technology solutions that increase intelligence, safety, and efficiency for public transit operations. Delivering a universal portfolio of hardware and software solutions through well-known and well-established regional organizations, Luminator is a global company with a small-enterprise approach and commitment to customer success, serving customers in more than 85 countries, and employing nearly 1,000 people worldwide.
Luminator is a leading innovator in the design and manufacturing of communications and lighting products for more than 90 years in transit, rail, and aerospace industries. Luminator is seeking to fill our full-time Customer Service Coordinatorrole to join our growing and dynamic Lighting and Signageteam where you will be an integral part of the team by providing valuable input as we work toward assessing and implementing goals and mission of the department and Luminator.
The successful Customer Service Coordinator candidate will be part of a team working to expand a strong and proven concept that has solid growth potential, with the opportunity to create substantial shareholder value. You will be responsible for conferring with customers by telephone or email to provide information about products or services; take or enter orders; cancel accounts; or obtain details of complaints.
Why Work at Luminator?
Luminator fosters a collaborative work environment that encourages creativity, personal growth, and professional development. We offer a competitive total compensation package, a generous vacation and sick leave plan, plus 10 paid company holidays, and 2 floating holidays. Luminator offers a wide range of benefits, including healthcare, dental, vision, and 401k options. With a commitment to excellence, our company offers the opportunity to make a meaningful impact in a vibrant and supportive workplace, ensuring your career flourishes as our organization grows.
ESSENTIAL FUNCTIONS:
The successful candidate will have the ability to challenge the organization effectively, resolve problems, and willing to provide a hands-on approach in finding solutions. To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations are available to qualified individuals with disabilities in performing the essential functions.
QUALIFICATIONS:
The Customer Service Coordinator will be an experienced candidate who can successfully lead as a very hands-on Coordinator to scale for additional growth and maximize potential.
This candidate will possess:
ADDITIONAL PRIORITIES:
The Customer Service Coordinator will prioritize and broadly execute the following:
Luminator Technology Group intends to provide a safe and drug-free work environment for our customers and our employees. As a condition of employment Luminator Technology Group will require a negative drug screen during the pre-employment process due to working on or with federal contracts.
It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.
The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.
Luminator Technology Group does not accept staffing agency candidates for our postings.
All positions posted are required to be in office unless otherwise posted.
Full Time
Durable Manufacturing
$37k-47k (estimate)
10/20/2022
08/13/2024
ltgglobal.com
PLANO, TX
200 - 500
1928
Private
KIRK GOINS
$50M - $200M
Durable Manufacturing
LTG is a manufacturer and integrator of display, lighting and passenger information systems for mass transit and aerospace segments.
The job skills required for Customer Service Coordinator include Customer Service, Commitment, Communication Skills, Billing, Microsoft Office, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Coordinator job description and responsibilities
Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
01/06/2022: Las Cruces, NM
The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
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The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
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Deliver excellent customer service and lead by example.
01/09/2022: Baton Rouge, LA
Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Coordinator jobs
A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
12/21/2021: Scranton, PA
The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
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Step 3: View the best colleges and universities for Customer Service Coordinator.