Find Your Career With LiftOne

We're a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.

Summary

The Director of Sales Enablement will partner with business leaders, sales team members, and other key stakeholders to plan and direct all aspects of our organization's sales process, metrics, procedures, and policies. You will oversee the deployment and enablement of our sales systems including the establishment of success metrics and performance analysis against those metrics. You will establish long term goals to drive customer satisfaction and shorter-term continuous improvement projects to improve the efficiency and productivity of our sales team.

Essential Functions

• Advance the organization forward in our sales operations performance, with focus on building repeatable and scalable systems which delight our customers, engage our employees, and reward our shareholders.
• Develop standards for Sales including guiding metrics, operational design, and process as well as the communication plans to enable them across the business. They should be scalable and repeatable and managed for daily improvement ("MDI")
• Leverage industry benchmarks and best practices to define and drive the organization towards best-in-class performance for all aspects of Sales, including key scorecard development, pipeline management and sales process development. This includes the following areas of specific focus:
  • Technology: Develop our technology platform to drive continuous improvement in sales process and accountability.
  • Sales Planning: Develop a center of excellence to support division-wide leadership in prime equipment forecasting, pipeline management and compensations.
  • Asset Management: Recommend new equipment stock available for sale levels to support the sales plan but do so in keeping with target inventory turns.
• Align long term planning with the broader growth of our organization including organic and inorganic growth and expansion planning for new product and business lines. Merger and acquisition asset integration will be the responsibility of this role.
• Make recommendations in new machine inventory to balance inventory turns with availability to meet return on asset goals as well as customer demand.
• Work cross-functionally to remove barriers and deliver change management at all levels of the sales organization. Will collaborate with Supply Chain, Rental and Service Operations leadership for process enhancement and communication.
• Establish clear transaction structure and compliance guidelines including the measurement of process adherence.
• Closely work with sales leadership and finance on annual, quarterly, and monthly planning requirements.
• Refine customer segmentation, territory management and coverage models as required.
• Foster an environment of Continuous Improvement (CI) and work with CI team to ensure the communication, measurement and adherence of process changes affecting sales are delivered and sustained.
• Other duties as assigned.

Supervisory Responsibilities

This job has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

This position requires someone who will mentor, coach, and develop best-in-class sales support teams. The position will create a working environment in which employees are safe, motivated, well-directed, satisfied, and developed to realize their potential. Utilize an annual employee survey to assess strengths and weaknesses in the working environment and strive to continuously improve.

Education and/or Experience

• Bachelor's degree required.
• Higher degree or extensive related experience in a technical discipline highly preferred (Engineering, Supply Chain, Finance, Business Management, Sales Operations
• Previous work experience within sales, or sales operations space, with a documentable track record of successes and accomplishments is required.

Other Competencies and Qualifications

• Knowledge of sales strategies, techniques, and processes.
• Ability to analyze and interpret data to identify trends and opportunities.
• Strong project management, communication, and leadership skills
• Strong interpersonal and analytical skills
• Strong project management and problem-solving skills.
• Solid financial and forecasting acumen.
• Confident and comfortable communicating effectively with all levels of leadership within the organization.
• Ability to build relationships with key business stakeholders and third-party vendors.
• Analytics, ability to mine data to drive in depth analysis.
• Committed to Continuous improvement.
• Customer Empathy - Develop "loyal" and not just "satisfied" internal and external customers - Demonstrate understanding and expertise about our customers through business partnership, integrity, commitment, and responsiveness.
• Be a Team Player- Be an "enterprise thinker" when discussing solutions across our business and with customers. Predisposition towards building collaborative teams, intentionally helping teammates, including cross-functional and departmental networking.

Computer Skills

• Proficient with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Experience working with Salesforce.com or similar CRM.
• A high aptitude for mechanical process and equipment required.

Certificates, Licenses, Registrations

• Must be able to meet company requirements for auto insurance coverage.

Language Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Strong presentation, written, and oral communication skills.

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to "think outside the box" to offer new ideas, concepts, solutions etc.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

#LiftOne

EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.