Opportunity to Join the Atrium Hospitality Team!

Starting Salary: $110K

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation, benefits and perks package so that you can offer your best to our guests. Plus, we make sure you can grow your career the way you want to.

The Hilton Charlotte Airport, an upscale hotel located in Charlotte, NC, is seeking an experienced Director of Sales & Marketing. If you're ambitious and passionate about hotel sales and want to be a part of a great team, submit your resume today!

Primary Purpose: 

The primary purpose of the Director, Sales & Marketing position is to provide full cycle sales leadership for top line revenue generation, including identifying, qualifying, negotiating, and closing business for the assigned property, as well as client support, site visits, and overseeing the property sales and service teams.

The Director, Sales & Marketing will be tasked with the following duties, responsibilities, and assignments:

• Manage property level Sales and Events (with the assistance of the Director of Events) by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline in accordance with Atrium’s Core Values;
• Generate new group leads through proactive solicitation using resources such as the internet, 3rd party vendors, brand resources, Property Sales Systems, etc.;
• Recruiting, interviewing, hiring, and training Associates;
• Aggressively pursuing all appropriate business opportunities within designated Director, Sales & Marketing assigned accounts or segments including responding to leads, customer solicitation, and relationship building. Achieving individual and team productivity goals;
• Planning and executing client site visits, on-site client negotiations and meetings, and pre- and post-con meetings;
• Functioning as a key leader of the Revenue Strategy Team along with the General Manager and Director of Revenue Management, helping to develop the pricing, inventory, and marketing strategies;
• Functioning as the liaison between the property and the Enterprise Sales Organization, communicating strategies and hotel information, and countersigning all sales contracts;
• Actively engaging in the local community as it benefits the hotel, via approved memberships in organizations, charitable activities, and business community events;
• Unless the hotel is part of the shared service marketing department, the Director, Sales & Events is responsible for all hotel marketing, ensuring the content and appearance is current, accurate, and optimally represents the hotel. Hotel Marketing includes all print and digital marketing, catering menus, social media posts, online reviews, and all content (text, images and videos) on brand and third-party websites;
• Providing financial leadership of the sales function to include forecast Group and Catering Revenue, participating in annual budget process, preparing for and participating in financial reviews at property level and above as well as updating the property Strategic Selling Guidelines;
• Conducting and/or participating in the required company standard meetings, including but not limited to daily Operations stand up meeting, Business Review Meeting, Revenue Strategy Meeting, Credit Meeting, BEO meeting, Budget Meetings, and weekly Staff/Executive Committee meeting;
• Managing the negotiated Transient segment with support from Atrium National Sales;
• Hosting or participating in proactive sales initiatives and events; and
• Any and all other work as required to complete the primary purpose of the position.

Required Prior Experience:

5 years of hotel or industry related experience

Proven performance achieving individual and team sales productivity goals

Preferred Prior Experience:

5 years of hotel sales and marketing experience

3 years successfully directing a sales, catering or similar team

A strong working knowledge or experience with the Group, Negotiated Transient and Social Event segments

Required Education:

Bachelor’s degree in related field or equivalent experience

Required Technology:

Demonstrated experience with industry specific sales programs including Microsoft Office, Delphi.fdc, and/or CI/TY, particularly in detailing Banquet Event Orders (BEOs)

Preferred Technology:

Working knowledge of ProfitSword forecasting

Travel:

5% travel requirement 

Required Physical:

8 hours at a desk/computer