LifeWorks Community Action is a non-profit organization committed to providing comprehensive support and assistance to individuals and families with low-incomes in Saratoga County and Upper Capital Region. The Immigrant Services Department fosters inclusivity, empowers communities, and advocates for the rights and well-being of immigrants. As we continue to expand our programs and services, we are seeking a detail-oriented and empathetic individual to join our team as an Immigrant Services Administrative Assistant.

The Immigrant Services Administrative Assistant will play a crucial role in supporting the day-to-day operations of our immigrant services programs. This position involves a combination of administrative tasks, client support, and collaboration with various stakeholders to ensure the smooth delivery of services. The ideal candidate will have excellent organizational skills, cultural sensitivity, and a passion for helping immigrants navigate the challenges of resettlement.

Responsibilities:

1. Client Assistance: Provide frontline support to immigrants seeking services, including answering inquiries, scheduling appointments, and directing clients to the appropriate resources.

2. Documentation and Record Keeping: Maintain accurate and up-to-date client records, ensuring compliance with confidentiality and data protection regulations.

3. Administrative Support: Assist in the day-to-day administrative tasks, including filing, data entry, and managing communication channels.

4. Language Assistance: Act as a bridge between clients and staff, offering language interpretation and translation services as needed.

5. Program Coordination:Collaborate with program coordinators to organize workshops, events, and outreach activities aimed at providing valuable information and support to the immigrant community.

6. Community Engagement: Cultivate positive relationships with community partners, government agencies, and other stakeholders to enhance the range and quality of services offered.

7. Cultural Competency:Demonstrate cultural sensitivity and understanding of the unique needs and challenges faced by immigrants, and work to create a supportive and inclusive environment.

Qualifications:

· High school diploma or equivalent (Bachelor's degree preferred).

· Must be fluent in Spanish and English, including the ability to write, read and

· speak in both languages.

· Previous experience in administrative roles or human services.

· Strong organizational and multitasking abilities.

· Excellent communication skills, both written and verbal.

· Commitment to diversity, equity, and inclusion.

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Google Suite: 1 year (Required)
• Microsoft Word: 1 year (Required)
• Administrative Assistant: 1 year (Required)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person