Business systems analyst

Location: Virginia Beach, Virginia (on- site)

Department: Information Systems

Job Type: Full- Time

Shift: 8:15 a.m. – 5:00 p.m. (EDT)

Clinical Classification: Non- Clinical

LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.

LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization (“OPO”) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine. Our goal is to improve the quality of human life through the provision of organs, tissues, and cells for transplantation; to provide innovation in the fields of bio-implants, regenerative medicine and research; and, to serve the community with educational and support services that enhance the donation process. LifeNet Health has over 1200 employees and has a growing global presence.

How you will contribute to LifeNet Health’s success:

The Business Systems Analyst investigates, analyzes, and effectively communicates requirements of the information systems applications user community to provide functional knowledge required for systems development and problem resolution. Works directly with the business system users to resolve system issues and optimize utilization of the system. Responsible for the planning, design, and implementation of system-based business process enhancements. Provides testing support, training and full documentation of functional needs and software solutions.

What you’ll do:

• Translates user requirements into functional specifications. Writes and approves validation deliverable documentation such as user requirements, validation strategy documentation, testing plans and design documentation.
• Designs solutions and configures applications to support day-to-day operations and business needs and creates queries to support ad-hoc reporting requirements.
• Defines, documents, and manages project scope, goals, priorities, deliverables, and timelines that support business goals in collaboration with senior management and stakeholders.
• Works with the business community to troubleshoot and resolve system issues. Provides after hours on-call support as assigned to address emergency and urgent issues.
• Assist the business users with activities related to software change requests, including creation and execution of test scripts to test business functionality, establishment of training plans and creation of user training documentation.
• Identifies opportunities for improvement and makes constructive suggestions for change.
• Maintains broad and current understanding and expertise of application systems pertinent to Organ Procurement Organizations (OPO), Tissue banks and Life Sciences.

What you’ll bring (Minimum Requirements):

• A Bachelor’s degree in Information Systems or a related Business discipline.
• Five (5) years of work experience with Life Sciences and Medical Devices applications or custom build systems.
• Five (5) years of related Information Technology experience with analysis, validation, and documentation.
• One (1) year of experience working in a team environment.

Preferred Experience/Skills/Certifications:

• Prior experience in FDA regulated industry.

These would be nice too (Knowledge Skills and Abilities):

• Communication Skills: Strong written and verbal skills. Excellent listening and interpersonal skills.
• Achieves Results: Ability to work independently and honor commitment to objectives.

Why work at LifeNet Health?

We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You will not find another company with a culture as strong as ours.

• 403(b) and Profit-SharingPlan
• Affordable medical, dental, and vision coverage
• Corporate sponsored events for employees
• Work-life balance with generous paid time off to include vacation time, sick time, and paid holidays
• Tuition reimbursement
• Personal career, skill, and leadership development opportunities
• Wellness Program (gym reimbursement, monthly wellness webinars, mental health toolkit, financial resources, and much more)
• Employee Assistance Program (EAP) for employees and members of their household
• Dedicated and passionate co-workers

This position is eligible for an annual bonus once eligibility criteria are met.

We are proud to be an EEO/AA employer EOE/M/F/Disability/Vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing.