You haven't searched anything yet.
Description
Customer Experience Consignment Advocate
Location : Virginia Beach, VA (on-site)
Department : Global Customer Experience
Job Type : Full-Time
Shift : 8 : 15 .- 5 : 00 . Monday Friday
Clinical Status : Non-Clinical
LifeNet Health is searching for talented individuals who will embrace our mission of saving lives, restoring health, and giving hope.
LifeNet Health, headquartered in Virginia Beach, Virginia, is the largest nonprofit organ procurement organization ( OPO ) and tissue processor in the United States, as well as a leading innovator in tissue engineering and regenerative medicine.
Our goal is to improve the quality of human life through the provision of organs, tissues and cells for transplantation;
to provide innovation in the fields of bio-implants, regenerative medicine and research; and, to serve the community with educational and support services that enhance the donation process.
LifeNet Health has over 1200 employees and has a growing global presence.
How you will contribute to LifeNet Health’s success :
The Customer Experience Consignment Advocate manages the entire consignment program by providing customer service and administrative support to LifeNet Health's internal and external customers, partners, and other clients.
Receives and coordinates all consignment requests, reconciles audits, adjusts par levels, removes customer consignment as requested, applies special fee, and responds to other special requests.
Manages collections efforts for all consignment partners. Provides customer service and technical support to current and potential clients while providing the highest level of customer satisfaction.
What you’ll do :
Consignment Audits and Transactions : Manages and coordinates all consignment audits, reconciliations and all consignment billing issues.
Processes and coordinates necessary customer consignment transactions such as, but not limited to replacement orders, returns and consignmentpricing issues.
What you’ll bring (Minimum Requirements) :
Preferred Experience / Skills / Certifications :
These would be nice too (Knowledge Skills and Abilities) :
Why work at LifeNet Health?
We have a fierce drive for our mission of Saving Lives, Restoring Health, and Giving Hope. You will not find another company with a culture as strong as ours.
The pay rate for the successful candidate will depend on geographic location and the candidate’s qualifications and prior relevant experience.
The pay range for this position is $16.50 hourly (entry- level qualifications) to $22.00 hourly (experienced in this role). *
Actual compensation may be higher based on the successful candidate's knowledge and relevant experience.
This position is eligible for an annual bonus once eligibility criteria are met.
All benefits are subject to eligibility requirements and LifeNet Health reserves the right to modify or change these benefits programs at any time, with or without notice, unless otherwise required by law.
Further, nothing in this posting is intended to alter the at will relationship of a successful candidate and this posting does not constitute a specific promise.
Last updated : 2024-04-24
Full Time
Civic & Environmental Advocacy
$38k-48k (estimate)
04/26/2024
05/12/2024
lifenethealth.org
LAKE OSWEGO, OR
200 - 500
1982
Private
MIKE FAHEY
$200M - $500M
Civic & Environmental Advocacy
LifeNet Health offers regenerative medicine, organ transplantation, bio-implants and cellular therapy services.
The job skills required for Customer advocate include Customer Service, Call Center, Communication Skills, Billing, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advocate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advocate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advocate positions, which can be used as a reference in future career path planning. As a Customer advocate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advocate. You can explore the career advancement for a Customer advocate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Advocate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Advocate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Advocate job description and responsibilities
Customer services advocates represent the needs of the customer to companies or agencies, ensuring that they receive high-quality service.
04/05/2022: Davenport, IA
Customer services advocates who work for consumer protection agencies might help clients file lawsuits and ensure companies follow federal and state business regulations for fair operating practices.
04/11/2022: Pocatello, ID
They assist representatives as they handle complex customer service situations or take charge of client outreach.
04/09/2022: Oklahoma City, OK
They use data analysis skills to represent customer responses numerically and measure change over time.
04/17/2022: Monroe, LA
Manage and prepare documents for customers and follow up.
01/26/2022: Oklahoma City, OK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Advocate jobs
Customer service advocates may create new training materials for customer-facing teams reflecting new policies and procedures.
01/26/2022: Columbus, MS
The hierarchy of advocate needs outlines the depth of the various types of needs every customer will have.
04/02/2022: Norwich, CT
A good customer advocate should always try to help customers get what they want at the most affordable price.
02/20/2022: New London, CT
They should also offer different options to their customers.
02/28/2022: Boston, MA
Customers want fresh approaches that are tailored to their specific needs and will not settle for less.
04/08/2022: Youngstown, OH
Step 3: View the best colleges and universities for Customer Advocate.