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Customer Success Manager (Hybrid)
$122k-151k (estimate)
Full Time 2 Months Ago
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Lever Implementation Training Environment is Hiring a Customer Success Manager (Hybrid) Near San Francisco, CA

________This is an example________

PLEASE READ: these jobs are testing jobs of Lever's testing environment - please do not apply for this job.

Lever was founded ten years ago to tackle the most strategic challenge that companies face: how to recruit and hire top talent. We’re building the next generation of hiring software that companies like Netflix, Yelp, Cirque du Soleil, Shopify, and Spotify rely on to grow their teams. We've rethought the talent acquisition paradigm and are the innovation leaders in our space and looking for the right people to join us as we scale. We’re extraordinarily proud of the company we’ve built so far (not to mention humbled to be recognized as the #1 place to work in San Francisco, as well as a top workplace in the entire United States). Our people are Lever’s biggest competitive advantage and we’ll continue investing in our “Leveroos” and people-first culture. 

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Responsibilities

  • Design Embedded Firmware, Application Examples and a Proof-of-Concept solutions.
  • Develop reference designs in cooperation with Partners and Independent Design Houses.
  • Create and present training material targeting embedded applications and solutions.
  • Ensure customer satisfaction by providing outstanding support and guidance.
  • Contribute to the development of documentation such as Application Notes, Quick Start Guides and User Manuals.
  • Assist marketing with setting up demos and presentation.
  • Work with the Documentation team to review and update Datasheets and Technical Reference Manuals.
Requirements
  • BSc degree in Electrical Engineering or Computer Science.
  • Experience of developing firmware and/or software for embedded products
  • Experience with IoT edge devices a plus.
  • Experience in developing device drivers and software for analog peripherals and communication interfaces such as SPI, I2C, USB and Ethernet a plus.
  • Good understanding of Operating Systems Real Time Operating Systems concepts and the use of Linux as embedded operating system.
  • Proficient in C and/or C programming with best engineering and software development practices.
  • Understanding of RISC architecture; ARM micro-controller architecture is a plus.
  • Understanding of processor startup code, BSP, board bring up and debugging is a plus.
  • Experience with oscilloscopes, logic analyzers and other standard lab equipment a plus.
  • Excellent interpersonal communication skills and proactive, can-do attitude.
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THE LEVER STORY

Lever builds modern recruiting software for teams to source, interview, and hire top talent. Our team strives to set a new bar for enterprise software with modern, well-designed, real-time apps. We participated in Y Combinator in summer 2012, and since then have reached our Series D, raising more than $120 million. As the applicant tracking system of choice for Netflix, Atlassian, KPMG, and McGraw-Hill Education, and thousands more leading companies, Lever means you hire the best by hiring together.

Lever is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Learn more about our team culture and commitment to diversity and inclusion. 

California residents applying for positions at Lever can see our privacy policy here. 

Job Summary

JOB TYPE

Full Time

SALARY

$122k-151k (estimate)

POST DATE

02/03/2024

EXPIRATION DATE

06/03/2024

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The following is the career advancement route for Customer Success Manager (Hybrid) positions, which can be used as a reference in future career path planning. As a Customer Success Manager (Hybrid), it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager (Hybrid). You can explore the career advancement for a Customer Success Manager (Hybrid) below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Success Manager job description and responsibilities

Having a customer success manager overseeing the onboarding process helps with retention.

01/03/2022: Pueblo, CO

Customer success managers should have strong organization and presentation skills, but those things can be taught.

12/19/2021: Modesto, CA

They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.

02/13/2022: Everett, WA

Take time to understand what each customer needs and help customers take the shortest route possible.

01/23/2022: San Jose, CA

The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.

01/07/2022: Minneapolis, MN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Success Manager jobs

Customer success managers are both salespeople and support professionals.

12/15/2021: Las Cruces, NM

During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products

01/02/2022: Longview, TX

A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.

02/21/2022: Pueblo, CO

Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.

12/22/2021: Temple, TX

Customer Success Managers must be strong, natural advocates.

02/15/2022: Clearwater, FL

Step 3: View the best colleges and universities for Customer Success Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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