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Purpose of Job:
A Customer Service Rep/Personal Shopper communicates with customers through Live Chat, email and by phone to answer questions, solve problems, research account activity and notes, troubleshoot any issues, provide customers with attention like that of a personal shopper to offer product solutions.
Essential Job Functions or Responsibilities:
Working Conditions:
Monday-Friday (9am-5pm) in our Norcross office.
Required Qualifications:
Education: At least some college is preferred.
Communication: Possess solid communication skills, active listening.
Writing Skills: Must be able to write professionally and grammatically in Spanish and English.
Bilingual Spanish/English: Able to communicate fully in both Spanish and English.
Computer Skills: To perform this job successfully, an individual should have knowledge of MS Word software and MS Excel spreadsheet software, Zoom and google meets.
Preferred not required Qualifications:
Computer Software: Shopify, TP Client, Kustomer, Order Power, Amazon Connect.
Full Time
$36k-45k (estimate)
04/26/2024
05/14/2024
leonisa.com
Norcross, GA
50 - 100
Wholesale
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.