Are you ready for a rewarding career that offers exceptional earning potential and a supportive team environment? Join our fast-growing (and fast-paced) company as our Office Assistant and be part of a team committed to delivering outstanding customer service. If you are enthusiastic, someone who loves people, has strong leadership skills, is computer savvy, and loves the thrill of closing the deal, then we are looking for you!

As a Legion of Clean Office Assistant, your duties will include, but are not limited to:

• Answering new prospect calls & delivering exceptional customer service leading to the sale.
• Sending client quotes predicated on the information provided in your initial phone call.
• Successfully using our software to schedule new business.
• Maintaining the lead page so all potential clients receive an appropriate number of calls/emails (5 touch points).
• Being able to convey (in an articulate manner) the services to be rendered (and ensure appropriate updates are made when needed).
• Upselling clients to a more frequent cleaning rotation, inside of appliances, etc.
• If necessary, perform virtual estimate for clients.
• Maintaining daily potential leads on social media sites.
• Calling the client the day of the cleaning with any pricing or cleaning updates.
• Follow up with new clients the day after each cleaning to ensure all went well.
• The capability to handle complaints successfully.
• Growing our Google, Facebook, Nextdoor & Yelp reviews.
• Promoting our loyalty program to current clients and encouraging them to send referrals.
• Data entry on our company software.
• Become an expert on every product we utilize, and every service we offer.
• Targeting areas (with tenants) and building relationships with office/building managers in order to leave contact details and garner referrals.
• Partner with Scheduler to target gaps in the schedule (based on zip code).
• Providing the GM with detailed weekly metrics. New Clients, FTCs, recurring, cards mailed, etc.
• Ensuring all Cleaning Technicians needs are met. Always be available for them at check-in and for calls.

Skills and Qualifications:

• An ambitious, goal-driven individual with an entrepreneurial spirit.
• Organized self-starter and adept problem solver.
• Strong communication skills (written and verbal).
• Excellent interpersonal, time management, and presentation abilities, with a knack for building lasting business relationships.
• Thrives in a fast-paced, dynamic environment.
• Meticulous attention to detail.
• Strong technical skills.

What You'll Get:

• A competitive hourly pay based on experience and performance.
• Performance-based bonus plan based on achieving sales goal.
• 401K Match after one year.
• Direct Primary Care Access
• Vacation pay after 1 year.
• Additional product allowance.
• Complimentary home cleanings within our service territory.
• And much more!

Job Type: Full-time

Pay: $720.00 - $920.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Are you able to pass a drug screen & criminal background check?
• Do you have auto insurance and a reliable vehicle to get to work?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Powerpoint: 1 year (Required)
• Sales: 4 years (Required)
• Microsoft Excel: 4 years (Required)
• Scheduling: 4 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person